Tech riderRev. 28 Sept 2026
Checkbox Voice of Customer
- 1Runs onAPI, self-hosted, Web
- 2Costsfree trial · paid from $30/mo
- 3Sentiment analysisYes
- 4Journey analysisYes
- 5Interaction analyticsYes
- 6Feedback channelsomnichannel
- 7Text analyticsYes
7 lines stated Written from the maker's own pages: checkbox.com
Overview
Checkbox Voice of Customer is ranked #43 of 129 in survey software on Specifiction, made by Checkbox Voice of Customer (San Francisco, California, United States). It runs on API, Self-hosted, Web. There is no free plan. A free trial is offered. Paid plans start at $30/mo.
Checkbox Voice of Customer plans and pricing
All plansBusiness $1,800/yr Annual 1,000,000 responses/yr · 5 users included · additional users available for a fee checkbox.com · 28 Sept 2026
Enterprise Unlimited responses/yr checkbox.com · 20 Sept 2026
On-Premises Unlimited responses/yr checkbox.com · 20 Sept 2026
Compared on survey software
- Free plan
- Nocheckbox.com
- Paid from
- $30/user/mocheckbox.com
- Sentiment analysis
- Yescheckbox.com
- Journey analysis
- Yescheckbox.com
- Interaction analytics
- Yescheckbox.com
- Feedback channels
- omnichannelcheckbox.com
- Text analytics
- Yescheckbox.com
Facts
- Purpose
- Checkbox VoC software collects and analyzes customer feedback to help organizations understand needs, improve customer experience, and map customer journeys.checkbox.com · 28 Sept 2026
- Collection channels
- It collects customer feedback across digital channels including mobile apps, email, and websites.checkbox.com · 28 Sept 2026
- Analytics
- The product reports metrics such as net promoter score, customer loyalty, and customer satisfaction score.checkbox.com · 28 Sept 2026
- Survey branding
- Surveys can be customized with formatting, styling, domains, and email servers to match a business’s branding.checkbox.com · 28 Sept 2026
- Integration
- Checkbox provides a REST API and webhooks for integrations and automations, and its features overview also lists Zapier.checkbox.com · 28 Sept 2026
- Participant sourcing
- Checkbox describes an integration with Prolific for finding and surveying participants.checkbox.com · 28 Sept 2026
- Hosting
- Deployment options include cloud, on-premises hosting, and white-label software.checkbox.com · 28 Sept 2026
- Regional data hosting
- Cloud plans offer hosting in the US, Canada, Australia, or the EU.checkbox.com · 28 Sept 2026
- Security controls
- Security features include respondent passwords, role-based access, and single sign-on or Active Directory.checkbox.com · 28 Sept 2026
- Enterprise controls
- The Enterprise plan includes SAML SSO, full audit logs, and custom agreements such as SLA, BAA, and DPA.checkbox.com · 28 Sept 2026
- Support
- All listed plans include email support; Business adds priority email support with a 24-hour SLA, and Enterprise includes SLA support and a dedicated account manager.checkbox.com · 28 Sept 2026
- Use cases
- The maker describes the software for organizations, teams, and individuals, with plans aimed at freelancers, small teams, growing organizations, and large companies.checkbox.com · 28 Sept 2026
- Response limits
- Cloud tiers list annual response allowances of 120,000 for Solo, 300,000 for Team, and 1,000,000 for Business, while Enterprise and On-Premises list unlimited responses per year.checkbox.com · 28 Sept 2026
Company
- Headquarters
- San Francisco, California, United Statescheckbox.com · 28 Sept 2026
Best Checkbox Voice of Customer alternatives
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Where it ranks on Specifiction
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Sources
- checkbox.com/solutions/voice-of-the-customer· checked 28 Sept 2026
- checkbox.com/features/integrations· checked 28 Sept 2026
- checkbox.com/pricing· checked 28 Sept 2026
- checkbox.com/features/security-permissions· checked 28 Sept 2026