Checkbox Voice of Customer vs DataLion
Checkbox Voice of Customer
checkbox.com
DataLion
datalion.comSide by side
| Figure | Checkbox Voice of Customer | DataLion |
|---|---|---|
| Price from | $30/mo | €100/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Market Research Software | 9.2 (#2) | 9.1 (#3) |
| Headquarters | San Francisco, California, United States | Munich, Germany |
| Rating on G2 | 4.1 out of 5 from 14 reviews | 4.5 out of 5 from 16 reviews |
| Security controls | Security features include respondent passwords, role-based permissions, SSO or Active Directory, regional hosting and an on-premises option. | The service states TLS with HSTS, encrypted HttpOnly cookies, salted password hashes, AES-256 protection for sensitive secrets, rate limiting, IP restrictions and automated security scans. |
| Self-hosting | On-premises deployment runs on the customer’s servers or private cloud and keeps survey data under the customer’s control. | Enterprise customers can use a Docker-based on-premise installation or a dedicated hosted instance. |
| Support | Support options include email, FAQs or forum, knowledge base, live online training and documentation; enterprise plans add SLA support and account management. | All plans include German-language support by email and help center; Pro and Enterprise include priority support, while Enterprise also lists an SLA and personal contact. |
| What it does | Checkbox provides survey and customer-feedback software for creating, distributing and analyzing branded surveys across customer touchpoints. | DataLion is a web platform that collects or imports survey and business data, analyzes it, and produces interactive dashboards and reports. |
Plans
Checkbox Voice of Customer
- Solo$30 a month
- Team$100 a month
- Business$1,800 a year
- EnterprisePriced on request
- On-PremisesPriced on request
DataLion
- FreeFree
- Solo€100 a month
- Starter€350 a month
- Pro€525 a month
- Enterprise€1,400 a month
In their own words
Checkbox Voice of Customer
Checkbox Voice of Customer collects and analyzes customer feedback to help organizations understand needs and map customer journeys. It gathers responses through digital channels such as mobile apps, email, and websites, then reports measures including net promoter score, customer loyalty, and customer satisfaction score. Listed analytics include sentiment, text, journey, and interaction analysis. Surveys can be customized through formatting, styling, domains, and email servers to match a business’s branding. For integrations and automation, Checkbox provides a REST API and webhooks; its features overview also lists Zapier. It describes an integration with Prolific for finding and surveying participants. Deployment options include cloud, on-premises hosting, and white-label software. Cloud plans offer hosting in the US, Canada, Australia, or the EU. Security controls include respondent passwords, role-based access, and single sign-on or Active Directory; Enterprise adds SAML SSO and full audit logs. Solo costs $30 a month, Team costs $100 a month, and Business costs $1,800 a year.
DataLion
DataLion is a web-based survey and dashboard platform for collecting or importing data, analyzing it, and sharing findings as interactive dashboards or reports. Survey tools cover questionnaire creation, skip logic and distribution; publishing can automatically create a dataset, codebook and live dashboard. Analysis options include crosstabs, significance testing, weighting, regression, ANOVA, MaxDiff, price sensitivity, and sentiment and topic analysis. Data can come from SPSS, Excel, CSV, databases and APIs, with scheduled imports and ways to combine sources. Drag-and-drop dashboards offer interactive filters, drill-downs and more than 50 chart types. Exports include editable PowerPoint, Google Slides, Excel, PDF, image and CSV, alongside a Power BI OData feed and AI access through MCP. Deployment options include on-premise Docker or a dedicated hosted instance. The Free plan is free, limited to one user, one project and 100 cases; exports, crosstabs and AI analysis are excluded. Solo starts at €100 a month, billed annually and excluding VAT. DataLion says it is a Munich-based company founded in 2014.