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SurveyLab

surveylab.com

From $40.83/mo Free plan WebiOSAndroidAPI
Visit surveylab.com
Spec score 9.3 #5 of 131 in Survey Software

What it is

SurveyLab is a survey platform from a company headquartered in Warsaw, Poland. It offers logic branching, custom branding, response analytics, API access, a respondent panel and a Survey API. The pricing model is freemium, with a free plan and a 14-day trial. Free costs nothing and allows 50 responses total. Starter costs $49 a month, billed monthly, for 1,000 responses per month. Advanced costs $99 a month, billed monthly, for 2,500 responses per month. Professional costs $249 a month, billed monthly, and includes 10,000 responses and 3 users. Enterprise includes unlimited responses and 5+ users, but no price is listed. The stated response limit is 1,000 responses per month, matching Starter’s allowance. The listed platform is API, so buyers should account for how API access fits their survey workflow and plan selection.

Spec sheet

What it does
SurveyLab is a cloud survey platform for creating, distributing and analyzing surveys, questionnaires, forms, tests and quizzes.Read 15 Oct 2026 · surveylab.com
Free plan
YesRead 20 Sep 2026 · surveylab.com
Paid from
49Read 20 Sep 2026 · surveylab.com
API
The REST API uses HTTPS, JSON and JWT authentication with client ID and client secret credentials.Read 15 Oct 2026 · surveylab.com
Integrations
Listed integrations include Zapier, Salesforce, Zendesk, Slack, Intercom, LiveChat, Google Analytics, Google Drive, Synerise, Cint and Dynata.Read 15 Oct 2026 · surveylab.com
Compliance
SurveyLab states that it is GDPR compliant, stores customer data on EU servers, follows OWASP guidance and is ISO 27001 certified.Read 15 Oct 2026 · surveylab.com
Headquarters
Warsaw, PolandRead 28 Sep 2026 · surveylab.com
Founded
HandWiki records the initial SurveyLab release as 2006 and attributes it to Polish company 7 Points.Read 15 Oct 2026 · handwiki.org
AI features
Official product pages list AI survey translation, response translation, sentiment analysis and response tagging.Read 15 Oct 2026 · surveylab.com
API access
YesRead 20 Sep 2026 · surveylab.com
Company headquarters
The owner lists its address at Al. Komisji Edukacji Narodowej 36/112b, 02-797 Warsaw, Poland.Read 15 Oct 2026 · surveylab.com
Company legal owner
The official contact page identifies 7 Points Ltd. (7 Points Sp. z o.o.) as the SurveyLab service owner.Read 15 Oct 2026 · surveylab.com
Company size
LinkedIn lists Surveylab Limited as a privately held information-services company with 2–10 employees.Read 15 Oct 2026 · linkedin.com
Custom branding
YesRead 20 Sep 2026 · surveylab.com
Documentation
The help center lists 152 FAQ articles across survey design, questions, logic, reports, integrations, AI, mobile and other topics.Read 15 Oct 2026 · surveylab.com
Exports
Results can be exported as CSV, Excel, SPSS, PDF and PowerPoint files.Read 15 Oct 2026 · surveylab.com
Extensibility
SurveyLab also exposes webhooks, SFTP, ODBC, SSO and Zapier connectivity; REST API access is an Enterprise feature.Read 15 Oct 2026 · surveylab.com
Languages
SurveyLab supports multilingual surveys and right-to-left languages such as Hebrew and Arabic.Read 15 Oct 2026 · surveylab.com
Licence
SurveyLab is described as proprietary software rather than open-source software.Read 15 Oct 2026 · handwiki.org
Limit: customization
Some G2 reviewers say advanced design and reporting customization can feel limited or require workarounds.Read 15 Oct 2026 · g2.com
Limit: filtering and learning curve
Independent reviews mention that filtering is not always straightforward and complex functions take time to learn.Read 15 Oct 2026 · capterra.com
Limit: outage experience
A Capterra reviewer reported a platform update temporarily stopped a survey until support fixed the issue.Read 15 Oct 2026 · capterra.com
Limit: pricing
Reviewers report that pricing can be high for small teams and that advanced capabilities require higher tiers.Read 15 Oct 2026 · g2.com
Logic branching
YesRead 20 Sep 2026 · surveylab.com
Mobile collection
The mobile app supports offline response collection and synchronizes surveys and responses after reconnection.Read 15 Oct 2026 · surveylab.com
Notable news
SurveyLab announced version 34.4.3 on 18 October 2024 with AI translations, REST API v4 updates, response sorting and performance improvements.Read 15 Oct 2026 · surveylab.com
Payment security
The company says it does not store card details and that payments are handled through PayPal and Stripe under PCI DSS controls.Read 15 Oct 2026 · surveylab.com
Praise: reporting and logic
Reviewers highlight flexible logic, multilingual surveys, reporting, exports and quick response analysis.Read 15 Oct 2026 · g2.com
Praise: support
Users commonly describe customer support as responsive, knowledgeable and quick to resolve problems.Read 15 Oct 2026 · getapp.com
Praise: usability
Independent reviewers repeatedly praise the intuitive interface, easy survey creation, templates and fast setup.Read 15 Oct 2026 · getapp.com
Question logic
The platform supports skip logic, quotas, randomization, question and page rotation, piping and multiple question types.Read 15 Oct 2026 · surveylab.com
Rating on Apple App Store
The app has not received enough ratings or reviews to display an overview.Read 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.9 out of 5 from 62 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.5 out of 5 from 147 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.8 out of 5 from 5 reviewsRead 15 Oct 2026 · gartner.com
Rating on GetApp
4.9 out of 5 from 62 reviewsRead 15 Oct 2026 · getapp.com
Rating on Software Advice
4.9 out of 5 from 62 reviewsRead 15 Oct 2026 · softwareadvice.com
Rating on Trustpilot
3.9 out of 5 from 3 reviewsRead 15 Oct 2026 · uk.trustpilot.com
Reporting
SurveyLab produces real-time graphical reports with filters, trends, dashboards, cross-tabs and segment comparisons.Read 15 Oct 2026 · surveylab.com
Respondent panel
YesRead 20 Sep 2026 · surveylab.com
Response analytics
YesRead 20 Sep 2026 · surveylab.com
Response channels
Responses can be collected through web links, email, SMS, widgets, pop-ups, QR codes, social channels and mobile apps.Read 15 Oct 2026 · surveylab.com
Responses included
1000Read 20 Sep 2026 · surveylab.com
Security controls
Official security information states that SurveyLab uses TLS 1.3, password policies, two-factor authentication, CAPTCHA, IP restrictions and event logs.Read 15 Oct 2026 · surveylab.com
Survey design
Users can create responsive surveys with branding controls for logos, colors, fonts, themes, redirects and custom URLs.Read 15 Oct 2026 · surveylab.com
System requirements
The web application requires only an internet browser such as Firefox, Chrome, Edge, Opera or Safari and an internet connection.Read 15 Oct 2026 · surveylab.com
Use cases
The product targets customer experience, human resources, market research and UX or digital research.Read 15 Oct 2026 · surveylab.com

Plans and prices

Free Free 50 responses total Read 20 Sep 2026 · surveylab.com
Starter $49 a month Billed monthly 1,000 responses / month Read 20 Sep 2026 · surveylab.com
Starter $490 a year Billed yearly; two months free 1,000 responses / month Read 20 Sep 2026 · surveylab.com
Advanced $99 a month Billed monthly 2,500 responses / month Read 20 Sep 2026 · surveylab.com
Advanced $990 a year Billed yearly; two months free 2,500 responses / month Read 20 Sep 2026 · surveylab.com
Professional $249 a month Billed monthly 10,000 responses / month · 3 users Read 20 Sep 2026 · surveylab.com
Professional $2,490 a year Billed yearly; two months free 10,000 responses / month · 3 users Read 20 Sep 2026 · surveylab.com
Starter $49 a month $49 /1 m; $490 /12 m 1000 responses/month · 2000 email invitations/month · 1 user · 50 MB storage Read 15 Oct 2026 · surveylab.com
Advanced $99 a month $99 /1 m; $990 /12 m 2500 responses/month · 5000 email invitations/month · 1 user · 250 MB storage Read 15 Oct 2026 · surveylab.com
Professional $249 a month $249 /1 m; $2490 /12 m 10000 responses/month · 15000 email invitations/month · 3 users · 4 GB storage · offline responses · mobile app Read 15 Oct 2026 · surveylab.com
Enterprise Priced on request Ask for price Unlimited responses · unlimited users · 100000+ API calls/month · SSO · SFTP · ODBC Read 15 Oct 2026 · surveylab.com

Every SurveyLab plan and price →

Strong points and limits

Strong points

  • Logic branching and custom branding
  • Response analytics included
  • Survey API access
  • 14-day trial listed
  • Enterprise offers unlimited responses

Limits

  • Free plan limited to 50 total responses
  • Paid plans start at $49 a month
  • Professional includes only 3 users

Who it suits

SurveyLab suits teams needing branching surveys, branded questionnaires, analytics, API access or respondent panels. Its plans accommodate 50 free responses, larger paid allowances and multi-user Enterprise usage.

Verdict

SurveyLab lays out response allowances and user counts across free and paid tiers, alongside API and analysis features. The main buying decision is matching expected response volume and team size to a listed plan.

Where Specifiction places it

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