Checkbox Voice of Customer vs Conjoint Survey
Checkbox Voice of Customer
checkbox.com
Conjoint Survey
conjointsurvey.comSide by side
| Figure | Checkbox Voice of Customer | Conjoint Survey |
|---|---|---|
| Price from | $30/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 2 |
| Spec score · Market Research Software | 9.2 (#2) | 8.1 (#15) |
| Integration | Checkbox provides a REST API and webhooks for integrations and automations, and its features overview also lists Zapier. | Paid access includes Sona Systems-compatible fielding with survey-code capture and automatic credit granting. |
| Support | Support options include email, FAQs or forum, knowledge base, live online training and documentation; enterprise plans add SLA support and account management. | Support is best effort, with no promised response or resolution time unless separately agreed in writing. |
| What it does | Checkbox provides survey and customer-feedback software for creating, distributing and analyzing branded surveys across customer touchpoints. | Build randomized conjoint studies, share them through a URL, and estimate attribute effects. |
Plans
Checkbox Voice of Customer
- Solo$30 a month
- Team$100 a month
- Business$1,800 a year
- EnterprisePriced on request
- On-PremisesPriced on request
In their own words
Checkbox Voice of Customer
Checkbox Voice of Customer collects and analyzes customer feedback to help organizations understand needs and map customer journeys. It gathers responses through digital channels such as mobile apps, email, and websites, then reports measures including net promoter score, customer loyalty, and customer satisfaction score. Listed analytics include sentiment, text, journey, and interaction analysis. Surveys can be customized through formatting, styling, domains, and email servers to match a business’s branding. For integrations and automation, Checkbox provides a REST API and webhooks; its features overview also lists Zapier. It describes an integration with Prolific for finding and surveying participants. Deployment options include cloud, on-premises hosting, and white-label software. Cloud plans offer hosting in the US, Canada, Australia, or the EU. Security controls include respondent passwords, role-based access, and single sign-on or Active Directory; Enterprise adds SAML SSO and full audit logs. Solo costs $30 a month, Team costs $100 a month, and Business costs $1,800 a year.
Conjoint Survey
Conjoint Survey has no write-up on Specifiction yet; its figures are above.