Checkbox Voice of Customer vs WorkTango
Checkbox Voice of Customer
checkbox.com
WorkTango
worktango.comSide by side
| Figure | Checkbox Voice of Customer | WorkTango |
|---|---|---|
| Price from | $30/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Survey And Feedback Software | 9.3 (#1) | 6.8 (#23) |
| Spec score · Survey Software | 9.0 (#9) | 7.4 (#100) |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | Austin, Texas |
| Integrations | Official feature information lists REST API, webhooks and Zapier integrations. | WorkTango lists HRIS and HCM, health and wellness, SSO, and communications integrations, including Workday, ADP, Slack, Microsoft Teams, and Outlook. |
| Support | Support options include email, FAQs or forum, knowledge base, live online training and documentation; enterprise plans add SLA support and account management. | Customers can submit support tickets, use live chat, and access videos and articles through the Support Portal; WorkTango also lists phone and email support. |
| What it does | Checkbox provides survey and customer-feedback software for creating, distributing and analyzing branded surveys across customer touchpoints. | WorkTango offers employee surveys and insights, recognition and rewards, and a bundled employee experience platform. |
Plans
Checkbox Voice of Customer
- Solo$30 a month
- Team$100 a month
- Business$1,800 a year
- EnterprisePriced on request
- On-PremisesPriced on request
WorkTango
- Employee Surveys & InsightsPriced on request
- Full Employee Experience PlatformPriced on request
- Recognition & RewardsPriced on request
In their own words
Checkbox Voice of Customer
Checkbox Voice of Customer collects and analyzes customer feedback to help organizations understand needs and map customer journeys. It gathers responses through digital channels such as mobile apps, email, and websites, then reports measures including net promoter score, customer loyalty, and customer satisfaction score. Listed analytics include sentiment, text, journey, and interaction analysis. Surveys can be customized through formatting, styling, domains, and email servers to match a business’s branding. For integrations and automation, Checkbox provides a REST API and webhooks; its features overview also lists Zapier. It describes an integration with Prolific for finding and surveying participants. Deployment options include cloud, on-premises hosting, and white-label software. Cloud plans offer hosting in the US, Canada, Australia, or the EU. Security controls include respondent passwords, role-based access, and single sign-on or Active Directory; Enterprise adds SAML SSO and full audit logs. Solo costs $30 a month, Team costs $100 a month, and Business costs $1,800 a year.