Checker vs ClientSmart
Checker
checker-soft.com
ClientSmart
clientsmart.comSide by side
| Figure | Checker | ClientSmart |
|---|---|---|
| Price from | €50/mo | $1.50/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 9 |
| Spec score · Mystery Shopping Software | 8.2 (#5) | 7.7 (#9) |
| Reporting | The platform offers customizable client dashboards with real-time results, access controls, and filtering options. | ClientSmart generates branded PDF reports and provides interactive charts and built-in analytics. |
| Security | The site states that Checker is GDPR-compliant and lists encrypted data storage, role-based access, secure cloud hosting, tracked cloud changes, and regular internal security audits. | The maker says ClientSmart uses TLS encrypted connections, secure cloud hosting, and role-based access controls. |
Plans
Checker
- MS Popular€50 a month
- MS Pro€75 a month
- CX Expert€90 a month
- MR Professional€115 a month
ClientSmart
- Per-shop fees (over 25,000 shops)$1.50 a month
- Per-shop fees (15,001–25,000 shops)$2 a month
- Per-shop fees (10,001–15,000 shops)$2.50 a month
- Per-shop fees (5,001–10,000 shops)$3 a month
- Per-shop fees (1,001–5,000 shops)$3.50 a month
- Per-shop fees (501–1,000 shops)$4 a month
- Per-shop fees (201–500 shops)$4.50 a month
- Per-shop fees (0–200 shops)$5 a month
- Base fee$400 a month
In their own words
Checker
Checker is an all-in-one platform for mystery shopping, customer-experience surveys, Voice of Employee programs, and market research. Its methods include mystery shopping, CATI phone surveys, CAPI field surveys, CAWI online surveys, and retail audits. The workflow covers survey creation, data collection, quality control, fieldwork management, and client reporting. Checker Field Surveyor runs on Android and iOS, collects data offline, and synchronizes with the online system. GPS, EXIF, mandatory-question, and validation rules support data-quality checks and fraud detection. Client dashboards offer real-time results with access controls and filtering. Checker AI provides sentiment analysis, keyword extraction, executive summaries, and chat for questions about data. Integrations and APIs connect with Power BI, Tableau, Salesforce, and HR management systems. Checker says it is GDPR-compliant and lists encrypted storage, role-based access, secure cloud hosting, tracked cloud changes, and regular internal security audits. Plans start with MS Popular at €50 a month for 50 reviews, lifetime 1GB storage, unlimited users, and unlimited devices. Checker says it provides free support, training, and onboarding assistance. It is available on Android, iOS, web, and API.
ClientSmart
ClientSmart is a web platform for mystery shopping companies that schedule shoppers, collect evaluations, and deliver branded client reports. Reusable survey templates retain question structures, scoring rules, and conditional logic across projects. Teams can import shopper rosters, locations, and project data from CSV, Excel, and other common formats using column mapping. Its shopboard filters assignments by location, date, pay range, and distance. Automated pay calculations include audit trails showing how each amount was computed. ClientSmart creates branded PDF reports, interactive charts, and built-in analytics, and sends branded HTML emails with merge fields to shoppers, schedulers, and clients. Tiered cloud storage holds photos, receipts, and supporting documents with automatic expiration policies. The maker describes TLS-encrypted connections, secure cloud hosting, and role-based access controls. Billing is month to month, with no setup fee or long-term commitment. A 400.00 USD monthly base fee is credited toward per-shop charges, which range from 5.00 USD to $1.50 based on completed-shop volume.