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Tech riderRev. 4 Oct 2026

ClientSmart

Ch 106.5of 21 Mystery Shopping Software
  1. 1Runs onWeb
  2. 2Costspaid from $1.50/mo
  3. 3Shopper portalYes
  4. 4Assignment schedulingYes
  5. 5Report form builderYes
  6. 6Evidence collectionmultiple
  7. 7Shopper paymentsYes
  8. 8Results analyticsYes
8 lines stated Written from the maker's own pages: clientsmart.com
Visit site Alternatives
The ClientSmart homepage

Overview

ClientSmart is ranked #10 of 21 in mystery shopping software on Specifiction. It runs on Web. There is no free plan. Paid plans start at $1.50/mo.

ClientSmart plans and pricing

All plans
Per-shop fees (over 25,000 shops) $1.50/mo Monthly based on total shops completed; base fee is credited toward shop charges. Over 25,000 shops completed · $1.50 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (15,001–25,000 shops) $2/mo Monthly based on total shops completed; base fee is credited toward shop charges. 15,001–25,000 shops completed · $2.00 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (10,001–15,000 shops) $2.50/mo Monthly based on total shops completed; base fee is credited toward shop charges. 10,001–15,000 shops completed · $2.50 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (5,001–10,000 shops) $3/mo Monthly based on total shops completed; base fee is credited toward shop charges. 5,001–10,000 shops completed · $3.00 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (1,001–5,000 shops) $3.50/mo Monthly based on total shops completed; base fee is credited toward shop charges. 1,001–5,000 shops completed · $3.50 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (501–1,000 shops) $4/mo Monthly based on total shops completed; base fee is credited toward shop charges. 501–1,000 shops completed · $4.00 per shop clientsmart.com · 4 Oct 2026

Compared on mystery shopping software

Shopper portal
Yesclientsmart.com
Assignment scheduling
Yesclientsmart.com
Report form builder
Yesclientsmart.com
Evidence collection
multipleclientsmart.com
Shopper payments
Yesclientsmart.com
Results analytics
Yesclientsmart.com

Facts

Purpose
ClientSmart lets mystery shopping companies schedule shoppers, capture evaluations, and deliver branded reports from one platform.clientsmart.com · 4 Oct 2026
Intended users
The platform is built for mystery shopping companies managing shopper networks, evaluation scheduling, and client reporting.clientsmart.com · 4 Oct 2026
Templates
Reusable survey templates preserve question structure, scoring rules, and conditional logic across projects.clientsmart.com · 4 Oct 2026
Reporting
ClientSmart generates branded PDF reports and provides interactive charts and built-in analytics.clientsmart.com · 4 Oct 2026
Communication
The platform sends branded HTML emails to shoppers, schedulers, and clients, with rich formatting and merge fields.clientsmart.com · 4 Oct 2026
Imports
Users can import shopper rosters, location lists, and project data from CSV, Excel, and other common formats using flexible column mapping.clientsmart.com · 4 Oct 2026
Scheduling
The shopboard can be filtered by location, date, pay range, and distance to find assignments.clientsmart.com · 4 Oct 2026
Payments
Automated pay calculations include audit trails showing how each payment was computed.clientsmart.com · 4 Oct 2026
Storage
ClientSmart offers tiered cloud storage for photos, receipts, and supporting documents, with automatic upload expiration policies.clientsmart.com · 4 Oct 2026
Security
The maker says ClientSmart uses TLS encrypted connections, secure cloud hosting, and role-based access controls.clientsmart.com · 4 Oct 2026
Privacy
The privacy policy says the site analytics service does not use tracking cookies, store IP addresses, track users across other websites, or share analytics data with third parties.clientsmart.com · 4 Oct 2026
Support and onboarding
The maker says it handles initial setup, helps import existing data, and walks teams through the platform, with most companies up and running within a few days.clientsmart.com · 4 Oct 2026
Billing terms
The maker describes month-to-month billing with no setup fees and no long-term commitments.clientsmart.com · 4 Oct 2026

Best ClientSmart alternatives

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All accessCh 01 Gigwalk Free planAndroidAPI Free to start7.5 All accessCh 02 Field Agent Free planAndroidAPI Free to start7.2 All accessCh 03 IntouchCheck Free trialAndroidiOS 7.0 All accessCh 04 Mystery Management AndroidiOS 7.0 All accessCh 05 PRISM Mystery Shopping Platform AndroidAPI 7.0 All accessCh 06 InspectWrk (formerly Inspectly360) Free trialAndroidAPI from $29/mo6.9

Where it ranks on Specifiction

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Sources