Checker vs Mebius

Checker is an all-in-one platform for mystery shopping, customer-experience surveys, Voice of Employee programs, and market research. Its methods include mystery shopping, CATI phone surveys, CAPI field surveys, CAWI online surveys, and retail audits. The workflow covers survey creation, data collection, quality control, fieldwork management, and client reporting. Checker Field Surveyor runs on Android and iOS, collects data offline, and synchronizes with the online system. GPS, EXIF, mandatory-question, and validation rules support data-quality checks and fraud detection. Client dashboards offer real-time results with access controls and filtering. Checker AI provides sentiment analysis, keyword extraction, executive summaries, and chat for questions about data. Integrations and APIs connect with Power BI, Tableau, Salesforce, and HR management systems. Checker says it is GDPR-compliant and lists encrypted storage, role-based access, secure cloud hosting, tracked cloud changes, and regular internal security audits. Plans start with MS Popular at €50 a month for 50 reviews, lifetime 1GB storage, unlimited users, and unlimited devices. Checker says it provides free support, training, and onboarding assistance. It is available on Android, iOS, web, and API.

Mebius is a web-based retail intelligence platform combining mystery shopping, Voice of Customer, audits and compliance, and field training. It measures customer interactions and turns observations into actions aimed at improving customer numbers and average basket size. Mystery shopping can cover stores, calls, web journeys, repairs, test drives, declared visits, dealer networks, and competitors. Mebius describes a field of 120,000 shoppers, automatic app validation, three quality-control levels, and a first field reading within seven days of kickoff. Voice of Customer analyzes reviews from Google, TripAdvisor, Trustpilot, Reddit, and Facebook, combines in-store QR feedback with NPS micro-surveys, and gathers employee feedback through WhatsApp. Audit checks can include brand standards, HACCP, hygiene, stock, age-restricted sales, and regulated financial sales, with photos and traceability. Best-Seller delivers mobile-first micro-learning triggered by measured gaps. Integrations include Shopmetrics, Sassie, a REST API, webhooks, and OAuth 2.0 SSO. Pricing is available on request; the Voice of Customer plan is billed as a fixed cost per store, with a free pilot available.