Checkmk vs IT Glue
Checkmk
checkmk.com
IT Glue
itglue.comSide by side
| Figure | Checkmk | IT Glue |
|---|---|---|
| Price from | $275/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Managed Service Provider Software | 9.4 (#2) | 8.1 (#8) |
| Documentation | The User Guide is intentionally comprehensive and explains concepts and implementation approaches in addition to procedures. | The platform organizes IT information in a structured documentation framework and links related items through relationship mapping. |
| Founded | 2007 | 2013 |
| Headquarters | Munich, Germany | Vancouver, British Columbia, Canada |
| Integration examples | Official pages list integrations such as AWS, Azure, Grafana, Prometheus, ServiceNow, Jira, PagerDuty and Opsgenie. | The maker lists ConnectWise Manage, Autotask PSA, Kaseya BMS, ServiceNow, Ninja RMM, and Microsoft 365 among its integrations. |
| Integrations | Checkmk advertises more than 2,000 built-in integrations covering hardware, networks, applications, operating systems and cloud or container platforms. | IT Glue says it has 60+ native integrations across PSA, RMM, BDR, and other platforms, and offers a public API for custom integrations. |
| Support | The Pro plan includes professional support for 8h x 5d, while Ultimate includes 10h x 5d and can be upgraded to 24h x 5d. | All IT Glue customers can access in-app technical support, and the maker provides a knowledge base and Kaseya University courses. |
Plans
Checkmk
- CommunityFree
- Synthetic MonitoringFree
- Pro$275 a month
- Cloud$290 a month
- Ultimate$400 a month
In their own words
Checkmk
Checkmk monitors cloud, hybrid, and data center infrastructure, including containers and networks. For web, mail, and database servers, it combines more than 2,000 smart checks with automatic discovery and network mapping. Monitoring can use native agents for Windows, Linux, and other systems, agentless SNMP and TCP/UDP checks, or API-based checks over HTTP/XML, SSH, or TELNET. Cloud coverage includes AWS, Azure, and Google Cloud Platform, with automatic component detection and Quick Setup. One instance can monitor thousands of servers, while distributed monitoring supports horizontal scaling. Community includes more than 2,000 integrations and is intended for smaller environments, scaling to approximately 100 hosts. The software can run on customer hardware or virtualized infrastructure, with Linux distribution packages, Docker, and a Virtual Appliance. The Community plan is free forever and includes community support. The pricing note lists paid plans from €190/mo (annual) and a 30-day trial. Other listed plan prices use USD: Pro is $275 a month, Cloud is $290 a month, and Ultimate is $400 a month. Platforms include API, Linux, macOS, self-hosted, web, and Windows.
IT Glue
IT Glue is a structured documentation platform for IT service providers and IT teams. It organizes technical information in a documentation framework and links related records through relationship mapping. Password management provides an integrated vault, immutable audit trail, version control, and rollback. AI-powered automation can capture clicks and keystrokes to create step-by-step standard operating procedures. IT Glue lists more than 60 native integrations across PSA, RMM, BDR, and other platforms, plus a public API for custom integrations. Examples include ConnectWise Manage, Autotask PSA, Kaseya BMS, ServiceNow, Ninja RMM, and Microsoft 365. iOS and Android apps support password editing and viewing configurations, locations, contacts, and flexible assets. The SaaS product has no on-premises version. Basic costs $29 a month, Select $38 a month, and Enterprise $44 a month per user on a 36-month term; each listed plan requires five users and a one-time onboarding fee.