Chiasm vs Hawkeye

Chiasm captures gaze data through participants’ webcams for remote online studies and research. It processes webcam frames in real time and produces timestamped gaze coordinates linked to study events, together with session metadata. Researchers can connect it to Qualtrics, jsPsych, or custom web studies through a JavaScript library. Chiasm says studies can include hundreds of participants at once. Researchers can download gaze data from Chiasm or stream it to their own server; when used with platforms such as Qualtrics, data is held on Chiasm’s servers for later export. Webcam video is not stored by default, though limited calibration or validation recordings may be retained with explicit opt-in consent. The service supports Google Chrome on laptops and desktop computers with webcams. Flex has no monthly minimum and costs €0.25 per minute. Starter is €199 per month with 900 participant-minutes included, and Pro is €499 per month with 3,000 participant-minutes included. A 7-day trial is listed.

Hawkeye is an eye-tracking tool for examining how people look at websites, images, and prototypes. It is software-based and does not need dedicated eye-tracking hardware, though its iPhone and iPad app requires a TrueDepth camera. Users can test websites and images without code changes, and the tool supports prototypes made with InVision, Marvel, and Sketch. Results show where participants looked and for how long through heat maps, screen recordings, and focus-point diagrams. Hawkeye can aggregate results across testers and provide statistics for individual interface elements. CSV exports include eye position, UI element, and touch data. Participants can be invited by text message using their phone numbers. Calibration centers the user's head, verifies calibration, and reports a five-star rating and accuracy estimate. Sign-in is available with Slack or Google, and company Slack teammates are automatically added to the same team. The free plan includes one project and five sessions; the Starter Plan costs $39.99 per month, billed monthly. Hawkeye runs on iPhone, iPad, and the web.