Chiasm vs RealEye

Chiasm captures gaze data through participants’ webcams for remote online studies and research. It processes webcam frames in real time and produces timestamped gaze coordinates linked to study events, together with session metadata. Researchers can connect it to Qualtrics, jsPsych, or custom web studies through a JavaScript library. Chiasm says studies can include hundreds of participants at once. Researchers can download gaze data from Chiasm or stream it to their own server; when used with platforms such as Qualtrics, data is held on Chiasm’s servers for later export. Webcam video is not stored by default, though limited calibration or validation recordings may be retained with explicit opt-in consent. The service supports Google Chrome on laptops and desktop computers with webcams. Flex has no monthly minimum and costs €0.25 per minute. Starter is €199 per month with 900 participant-minutes included, and Pro is €499 per month with 3,000 participant-minutes included. A 7-day trial is listed.

RealEye is a cloud-based webcam eye-tracking research platform for building online studies, tracking participants, and analyzing results. Researchers can use images, videos, or live websites as stimuli, configure display settings, and add instructions and follow-up questions. The dashboard includes heatmaps, gaze and fixation analysis, Areas of Interest statistics, survey answers, and raw or processed data exports. A facial coding feature analyzes neutral, happy, and surprised expressions. External survey connections can redirect participants to services such as Qualtrics, Google Forms, or SurveyMonkey and pass participant identifiers through URL parameters. RealEye says webcam image and sound processing happens in the browser, and that it stores gaze-point predictions rather than webcam images or sound. It states that it is GDPR compliant and runs on AWS data centers in the United States. Participants using a researcher's own link need a laptop or PC with a webcam; smartphone tests are also offered. Basic costs $325 a month billed annually or $390 a month. Standard costs $825 a month billed annually or $990 a month.