ChiroSpring 360 vs CoAction Software
ChiroSpring 360
chirospring.com
CoAction Software
coactionsoft.comSide by side
| Figure | ChiroSpring 360 | CoAction Software |
|---|---|---|
| Price from | $49/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 8 | 3 |
| Spec score · Chiropractic Practice Software | 7.8 (#12) | 7.2 (#30) |
| Security and compliance | The maker says patient data is backed up 24/7 in three U.S. locations and describes ChiroSpring AI as HIPAA compliant. | The FAQ says CoAction encrypts cloud backup data and references HCFA regulations and HIPAA's HL7 health record transmission guidelines. |
| Support | The maker lists weekday technical support from 8 a.m. to 5 p.m. CST, a 24/7 in-product Help Center, and same-business-day responses to inquiries. | The FAQ says support is available by chat, email, and phone, and the plan comparison lists unlimited access to training and support for Base EMR. |
Plans
ChiroSpring 360
- ChiroSpring AI$49 a month
- GrowthHub$99 a month
- 360$149 a month
- Clearinghouse$149 a month
- 360 Pro$249 a month
- GrowthHub Pro$249 a month
- 360 Pro+$299 a month
- GrowthHub Pro+$299 a month
CoAction Software
- CoAction Base EMRPriced on request
- CoAction CommunicatePriced on request
- CoAction MarketingPriced on request
In their own words
ChiroSpring 360
ChiroSpring 360 is cloud-based chiropractic practice management software that brings scheduling, clinical documentation, billing, and patient engagement together. Its SOAP notes support customizable templates and macros, with more than 50 templates listed. Billing tools include automatic claim creation, claim scrubbing, and ERA posting; the Clearinghouse add-on includes a TriZetto account and connection. Appointment reminders can be sent by email, text, or voice, while GrowthHub plans add patient messaging and engagement features. The optional ChiroSpring AI add-on includes an AI Scribe, note rewriting, summaries of up to 30 notes, and a claims assistant that predicts payment likelihood for a CPT code. The cloud software requires no installation and supports Mac, PC, iPad, Android, and Chromebook; separate provider and patient apps are listed. Plans start at $149/mo, and there is no free plan. The maker says patient data is backed up in three U.S. locations and describes ChiroSpring AI as HIPAA compliant. Its FAQ advises providers to get patient consent before AI recording or transcription; requirements vary by state.
CoAction Software
CoAction Software is an EMR and practice management system for chiropractic practices, running on macOS and Windows. Its clinical and billing tools include SOAP notes, care plans, billing and tracking reports, HCFA bill batch processing, rebilling, and EOB payment reconciliation. Communications features support demographic-segmented email and text campaigns, reminders, and real-time two-way patient texting. Online scheduling provides separate portals for new and established patients, patient Google Calendar synchronization, and resource booking with visit-type limits per time slot. CoAction identifies Fortis as its exclusive credit-card processor and describes integrated merchant processing. The maker describes multiple daily cloud backups, at least 30 versions, and redundant offsite Amazon cloud storage, while stating that the software itself has no cloud option. The FAQ says backup data is encrypted and references HCFA and HIPAA HL7 guidance. There is no patient smartphone app or inventory module. Pricing is on request.