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CoAction Software
coactionsoft.com
What it is
CoAction Software is an EMR and practice management system for chiropractic practices, running on macOS and Windows. Its clinical and billing tools include SOAP notes, care plans, billing and tracking reports, HCFA bill batch processing, rebilling, and EOB payment reconciliation. Communications features support demographic-segmented email and text campaigns, reminders, and real-time two-way patient texting. Online scheduling provides separate portals for new and established patients, patient Google Calendar synchronization, and resource booking with visit-type limits per time slot. CoAction identifies Fortis as its exclusive credit-card processor and describes integrated merchant processing. The maker describes multiple daily cloud backups, at least 30 versions, and redundant offsite Amazon cloud storage, while stating that the software itself has no cloud option. The FAQ says backup data is encrypted and references HCFA and HIPAA HL7 guidance. There is no patient smartphone app or inventory module. Pricing is on request.
Spec sheet
- Product
- CoAction is an all-in-one EMR and practice management system designed for chiropractic practices.Read 9 Oct 2026 · coactionsoft.com
- Intended users
- The maker describes the system as designed for chiropractic practices and says provider calendars can support chiropractors, massage therapists, physical therapists, and acupuncturists.Read 9 Oct 2026 · coactionsoft.com
- Support
- The FAQ says support is available by chat, email, and phone, and the plan comparison lists unlimited access to training and support for Base EMR.Read 9 Oct 2026 · coactionsoft.com
- Backups
- The maker describes multiple daily cloud backups with 30 or more versions and says offsite redundant backups are hosted on Amazon cloud.Read 9 Oct 2026 · coactionsoft.com
- Clinical and billing features
- The EMR includes SOAP note tools, billing and tracking reports, HCFA bill batch processing, care plans, rebilling, and EOB payment reconciliation.Read 9 Oct 2026 · coactionsoft.com
- Communications
- The communications manager supports demographic-segmented email and text campaigns, reminders, and real-time two-way patient texting.Read 9 Oct 2026 · coactionsoft.com
- Company background
- CoAction Inc. says it was established by a former Samsung affiliate and a former Big Data Software Architect.Read 9 Oct 2026 · coactionsoft.com
- Hosting
- The maker says there is currently no cloud option for the software, though offsite redundant backups are in the cloud.Read 9 Oct 2026 · coactionsoft.com
- Inventory limit
- The FAQ says there is no inventory tracking module, though a CPT Stat Report can track item sales against opening inventory.Read 9 Oct 2026 · coactionsoft.com
- Messaging limit
- The FAQ says email and text sending is unlimited, with international texting limited to 1,500 messages per month.Read 9 Oct 2026 · coactionsoft.com
- Payment integration
- CoAction identifies Fortis as its exclusive credit card processor and describes integrated merchant processing.Read 9 Oct 2026 · coactionsoft.com
- Scheduling
- Online booking supports separate new and established patient portals, Google Calendar sync for patients, and resource booking with visit-type limits per time slot.Read 9 Oct 2026 · coactionsoft.com
- Security and compliance
- The FAQ says CoAction encrypts cloud backup data and references HCFA regulations and HIPAA's HL7 health record transmission guidelines.Read 9 Oct 2026 · coactionsoft.com
- Smartphone app
- The FAQ says CoAction does not currently offer a patient smartphone app.Read 9 Oct 2026 · coactionsoft.com
Plans and prices
CoAction Base EMR Priced on request Up to 1,000 users and providers · Up to 1M patient files · Includes base EMR features, online scheduling, intake forms, cloud backups, training and support, maintenance and updates Read 9 Oct 2026 · coactionsoft.com
CoAction Communicate Priced on request Includes Base EMR · Automated communications · Text/email reminders · Unlimited email send outs · Real-time two-way texts · Campaign sequences Read 9 Oct 2026 · coactionsoft.com
CoAction Marketing Priced on request Includes EMR and communications manager · Marketing integration · Website host/builder · Funnel builder · Online store · Membership/subscription management · Lead generator Read 9 Oct 2026 · coactionsoft.com
Strong points and limits
Strong points
- SOAP notes and care plans included
- HCFA billing and EOB reconciliation
- Two-way patient texting
- Online booking with separate portals
- Multiple daily cloud backups
Limits
- No cloud option for the software
- No patient smartphone app
- No inventory tracking module
- International texting limited to 1,500 monthly
Who it suits
It suits chiropractic practices needing clinical records, care plans, billing, scheduling, reminders, and patient communications. Provider calendars can also support massage therapists, physical therapists, and acupuncturists.
Verdict
CoAction brings chiropractic documentation, billing, scheduling, communications, and backups into one desktop system. Practices should account for its lack of cloud software, patient app, and inventory module, and request pricing directly.
Where Specifiction places it
- Chiropractic Practice Software#30 of 337.2
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