CoAction Software vs MERIDIQ

CoAction Software is an EMR and practice management system for chiropractic practices, running on macOS and Windows. Its clinical and billing tools include SOAP notes, care plans, billing and tracking reports, HCFA bill batch processing, rebilling, and EOB payment reconciliation. Communications features support demographic-segmented email and text campaigns, reminders, and real-time two-way patient texting. Online scheduling provides separate portals for new and established patients, patient Google Calendar synchronization, and resource booking with visit-type limits per time slot. CoAction identifies Fortis as its exclusive credit-card processor and describes integrated merchant processing. The maker describes multiple daily cloud backups, at least 30 versions, and redundant offsite Amazon cloud storage, while stating that the software itself has no cloud option. The FAQ says backup data is encrypted and references HCFA and HIPAA HL7 guidance. There is no patient smartphone app or inventory module. Pricing is on request.

MERIDIQ combines patient records, treatment notes, appointments and payments for chiropractic and osteopathy clinics. Records support assessments, SOAP notes, treatment records, templates and patient history. Patients can book online into a clinic calendar, with appointments linked to records and automated SMS reminders. The platform links payments to patients and treatments and also offers invoicing. It runs in a browser on computers, tablets and phones without installation, with Apple and Android apps also available. Listed integrations are Stripe, Viva Wallet and Google Calendar, which MERIDIQ says are included at no extra cost. Its public API is labeled Alpha, with tokens and endpoints for users to try their own integrations. MERIDIQ says patient data is encrypted, stored in the EU/EEA, backed up regularly and protected by role-based permissions and activity logs. A free 14-day trial includes all features. The Booking plan costs £5 per user per month; other listed plans cost £8 a month, £16 a month and £22 per user per month.