ChiroSpring 360 vs iconpractice

ChiroSpring 360 is cloud-based chiropractic practice management software that brings scheduling, clinical documentation, billing, and patient engagement together. Its SOAP notes support customizable templates and macros, with more than 50 templates listed. Billing tools include automatic claim creation, claim scrubbing, and ERA posting; the Clearinghouse add-on includes a TriZetto account and connection. Appointment reminders can be sent by email, text, or voice, while GrowthHub plans add patient messaging and engagement features. The optional ChiroSpring AI add-on includes an AI Scribe, note rewriting, summaries of up to 30 notes, and a claims assistant that predicts payment likelihood for a CPT code. The cloud software requires no installation and supports Mac, PC, iPad, Android, and Chromebook; separate provider and patient apps are listed. Plans start at $149/mo, and there is no free plan. The maker says patient data is backed up in three U.S. locations and describes ChiroSpring AI as HIPAA compliant. Its FAQ advises providers to get patient consent before AI recording or transcription; requirements vary by state.

iconpractice is cloud practice-management software for chiropractors, osteopaths, and myotherapists. It brings scheduling, online booking, patient records, clinical notes, invoicing, payments, reporting, and integrations into one workflow. The diary handles recurring appointments, drag-and-drop changes, waiting lists, classes, reminders, and follow-up tasks. Clinical records can hold structured notes, cautions, diagnoses, consent, body diagrams, macros, attachments, and AI-assisted documentation. Integrations include Stripe, Tyro Health, Xero, Healthengine, Mailchimp, Physitrack, PostureScreen, and Zapier; an open API is also available. The product runs on the web and offers an API. A full-access 30-day trial requires no credit card. New practices can use core features free for their first three months, though AI and SMS usage may cost extra. Platform pricing starts at $50 a month for the first practitioner, billed monthly; larger practices have lower per-practitioner rates. Integrated payments add a 0.1% processing fee on top of Stripe’s standard rates, and SMS credits are pay as you go.