Chirp Utilities vs RealPage Resident Billing

Chirp Utilities is modular property management software for independent and mid-sized operators managing 50–1,000 doors. Modules can be adopted alongside an existing system. Its utility-billing workflow supports bill review, allocations by RUBS, occupancy, square footage, or submetered reads, plus owner-share separation and resident statements. Portal and email are live communication channels; phone lanes are built but remain off until a provider is connected. CSV import and export are available, while direct two-way syncs with AppFolio, Buildium, Rentvine, and Yardi are planned rather than live. The pricing page lists a developer API and webhooks available with setup. The first 10 units in every module are free, with unlimited properties and team members; final pricing is confirmed before activation. Online resident payments are unavailable: Chirp records payments but does not move money. Chirp describes account- and property-scoped access checks, recorded edits and approvals, and human approval before statements are sent. It uses passwordless sign-in and HTTPS/TLS, and does not claim SOC 2, ISO 27001, HIPAA, or PCI certification.

RealPage Resident Billing is a web service for multifamily properties that bills residents for utilities and supports utility cost recovery. It supports common RUBS and submetering methods used across the United States, including multiple methods at one property. Managers can configure combined rent and utility statements or utility-only statements, including electronic versions. Resident OneBill can bring allocated utility charges together with rent, amenity fees, carried balances and other ledger charges. The service interfaces with major property management systems to identify residents to bill and upload accounts receivable charges; final bills can also be generated in systems such as OneSite. Residents can use eBill and other billing and payment options. For Utilities With Remittances, RealPage Payments processes utility charge remittances rather than onsite staff. RealPage describes redundant data verification and a regulatory database covering rules affecting submetering, billing and energy management. Status Tracker syncs with RealPage project management systems so users can view notes and completed schedule dates and respond to file requests. Pricing is available on request.