Skip to content
SPECIFICTION
Get listed

RealPage Resident Billing

realpage.com

Web
Visit realpage.com
Spec score 7.1 #12 of 19 in Property Management Utility Billing Software

What it is

RealPage Resident Billing is a web service for multifamily properties that bills residents for utilities and supports utility cost recovery. It supports common RUBS and submetering methods used across the United States, including multiple methods at one property. Managers can configure combined rent and utility statements or utility-only statements, including electronic versions. Resident OneBill can bring allocated utility charges together with rent, amenity fees, carried balances and other ledger charges. The service interfaces with major property management systems to identify residents to bill and upload accounts receivable charges; final bills can also be generated in systems such as OneSite. Residents can use eBill and other billing and payment options. For Utilities With Remittances, RealPage Payments processes utility charge remittances rather than onsite staff. RealPage describes redundant data verification and a regulatory database covering rules affecting submetering, billing and energy management. Status Tracker syncs with RealPage project management systems so users can view notes and completed schedule dates and respond to file requests. Pricing is available on request.

Spec sheet

Purpose
Resident Utility Billing helps multifamily properties manage resident utility billing and cost recovery.Read 8 Oct 2026 · realpage.com
Intended users
RealPage describes Resident Billing as a service for multifamily property owners and managers seeking utility cost recovery and more efficient resident billing.Read 7 Oct 2026 · realpage.com
Integrations
The service interfaces with major property management software systems to identify billable residents and upload accounts receivable charges.Read 8 Oct 2026 · realpage.com
Support
RealPage says customer care is available seven days a week for property managers and residents.Read 8 Oct 2026 · realpage.com
Headquarters
Richardson, Texas, USARead 28 Sep 2026 · realpage.com
Founded
1998Read 28 Sep 2026 · realpage.com
Billing accuracy
RealPage says its redundant data verification process is intended to make resident billing fast and accurate.Read 8 Oct 2026 · realpage.com
Billing formats
The platform offers configurable combined rent and utility statements or utility-only statements, including electronic statements.Read 7 Oct 2026 · realpage.com
Billing methods
RealPage says it supports common RUBS and submetering methods used across the U.S., including multiple methods at one property.Read 8 Oct 2026 · realpage.com
Compliance support
RealPage says its regulatory team maintains a national database of state, county, and municipal rules affecting submetering, billing, and energy management.Read 7 Oct 2026 · realpage.com
Final bills
Final bills can be generated and processed through automated processes or within property management systems such as OneSite.Read 8 Oct 2026 · realpage.com
Payments
For Utilities With Remittances, RealPage Payments processes resident utility charge remittances instead of onsite staff.Read 7 Oct 2026 · realpage.com
Pricing
The product page offers a Contact Us option and does not state a price.Read 7 Oct 2026 · realpage.com
Regulatory support
RealPage says its regulatory team maintains a national database of state, county, and municipal rules affecting submetering, billing, and energy management.Read 8 Oct 2026 · realpage.com
Resident OneBill
Resident OneBill can show allocated utility charges alongside rent, amenity fees, balance carry-overs, and other resident ledger charges.Read 8 Oct 2026 · realpage.com
Resident payments
Residents can use eBill and other billing and payment options to process and pay rent and utilities.Read 8 Oct 2026 · realpage.com
Security and controls
RealPage says its data security and financial controls include adherence to international, federal, state, local, Card Association, and NACHA rules.Read 8 Oct 2026 · realpage.com
Statement options
The platform offers configurable convergent or utility-only statements and rent ledger options.Read 8 Oct 2026 · realpage.com
Status tracking
Status Tracker syncs in real time with RealPage project management systems and lets users view notes, schedule dates completed, and respond to file requests.Read 8 Oct 2026 · realpage.com
Utility remittances
The Utilities With Remittances service provides monthly electronic statements and processes charge remittances through RealPage Payments rather than onsite staff.Read 8 Oct 2026 · realpage.com

Strong points and limits

Strong points

  • Supports RUBS and submetering methods
  • Configurable combined or utility-only statements
  • Interfaces with major property management systems
  • RealPage Payments can process utility remittances
  • Includes Status Tracker for project updates

Limits

  • Price is available only on request
  • Available on web only

Who it suits

It suits multifamily property owners and managers seeking to bill residents for utilities and recover utility costs. Properties using RUBS, submetering or multiple billing methods may find its billing options relevant.

Verdict

Resident Billing covers utility charges, statement options, payment workflows and integrations for multifamily properties. Contact RealPage for pricing and to assess fit with a property's billing and management systems.

Where Specifiction places it

Alternatives to RealPage Resident BillingAll alternatives →