RealPage Resident Billing vs Vitality Utility Billing
RealPage Resident Billing
realpage.comVitality Utility Billing
vitality.ioSide by side
| Figure | RealPage Resident Billing | Vitality Utility Billing |
|---|---|---|
| Price from | — | $0.50/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 2 |
| Spec score · Property Management Utility Billing Software | 7.1 (#12) | 8.0 (#3) |
| Billing methods | RealPage says it supports common RUBS and submetering methods used across the U.S., including multiple methods at one property. | It supports metered, RUBS, and convergent billing. |
| Headquarters | Richardson, Texas, USA | The company lists its address as 5250 Commerce Dr, Suite 302, Murray, Utah 84107. |
| Purpose | Resident Utility Billing helps multifamily properties manage resident utility billing and cost recovery. | VITALITY lets property operators manage utility billing in-house. |
| Support | RealPage says customer care is available seven days a week for property managers and residents. | VITALITY advertises phone support Monday–Friday 6 AM–9 PM MST, email support and a step-by-step support center. |
Plans
Vitality Utility Billing
- VITALITY utility billing$0.50 a month
- VITALITY utility billing$0.50 a month
In their own words
RealPage Resident Billing
RealPage Resident Billing is a web service for multifamily properties that bills residents for utilities and supports utility cost recovery. It supports common RUBS and submetering methods used across the United States, including multiple methods at one property. Managers can configure combined rent and utility statements or utility-only statements, including electronic versions. Resident OneBill can bring allocated utility charges together with rent, amenity fees, carried balances and other ledger charges. The service interfaces with major property management systems to identify residents to bill and upload accounts receivable charges; final bills can also be generated in systems such as OneSite. Residents can use eBill and other billing and payment options. For Utilities With Remittances, RealPage Payments processes utility charge remittances rather than onsite staff. RealPage describes redundant data verification and a regulatory database covering rules affecting submetering, billing and energy management. Status Tracker syncs with RealPage project management systems so users can view notes and completed schedule dates and respond to file requests. Pricing is available on request.
Vitality Utility Billing
VITALITY Utility Billing is web software for property operators managing utility billing in-house. It supports metered, RUBS, and convergent billing for electricity, water, gas, trash, internet, and other utilities. Listed capabilities include automatic bill retrieval, consumption tracking, move-out final bills, custom reports, historical utility-spend analysis, rate management, meter data import, and a customer account portal. Property management integrations include Entrata, Yardi, RealPage, ResMan, and Rent Manager, with property, unit, resident, and charge data syncing in real time. Submeter connections include Itron, Siemens, Schneider Electric, Honeywell, Enphase, and other vendors. Vitality says every feature is included without tiered pricing or module upsells. Pricing starts at $0.50 a month per unit, with no free plan and no public billing schedule stated. Payment processing is not included. The company identifies operators managing 50 or more units using property management software as its best fit.