Chirp Utilities vs Zego Utility

Chirp Utilities is modular property management software for independent and mid-sized operators managing 50–1,000 doors. Modules can be adopted alongside an existing system. Its utility-billing workflow supports bill review, allocations by RUBS, occupancy, square footage, or submetered reads, plus owner-share separation and resident statements. Portal and email are live communication channels; phone lanes are built but remain off until a provider is connected. CSV import and export are available, while direct two-way syncs with AppFolio, Buildium, Rentvine, and Yardi are planned rather than live. The pricing page lists a developer API and webhooks available with setup. The first 10 units in every module are free, with unlimited properties and team members; final pricing is confirmed before activation. Online resident payments are unavailable: Chirp records payments but does not move money. Chirp describes account- and property-scoped access checks, recorded edits and approvals, and human approval before statements are sent. It uses passwordless sign-in and HTTPS/TLS, and does not claim SOC 2, ISO 27001, HIPAA, or PCI certification.

Zego Utility automates utility workflows for multifamily property managers, covering invoice handling through resident billing. Its expense service retrieves and audits utility invoices, works with providers to resolve billing errors, and pays invoices on clients’ behalf. Resident billing supports submeter calculations and Ratio Utility Billing Services (RUBS), combining utility charges with rent and other items on resident statements. It can recover water, sewer, trash, gas, recycling, and electric expenses, including for student housing. Zego Insights provides usage and recoupment reporting, portfolio benchmarking, alerts, and customizable dashboards. Invoice and payment details can integrate with accounting software; listed property management partners include AppFolio, MRI Software, Resman, Rent Manager, and Yardi. Residents can view and pay statements from any device, and staff can review prebills in Zego Admin. The product is available on Android, iOS, and the web. Zego states that it offers 24x7x365 resident support. It describes annual SSAE18 review, PCI Level 1 compliance for card data, and 256-bit encryption for sensitive data. Pricing is available by request, and there is no free plan.