Chorus Intelligence Suite vs Primero
Chorus Intelligence Suite
chorusintel.com
Primero
primero.orgSide by side
| Figure | Chorus Intelligence Suite | Primero |
|---|---|---|
| Price from | — | $687.50/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 6 |
| Spec score · Case Management Software | 8.2 (#31) | 8.8 (#9) |
| Audit trail | Yes | Yes |
| Case management | The suite supports case collaboration and sharing, cross-case bulk searches, and per-user audit logs. | Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools. |
| Deployment | The suite is hosted as a SaaS product using AWS and supports cloud-based deployment. | hybrid |
| Founded | 2011 | 2013 |
| Purpose | CIS is a one-platform, one-dashboard solution for managing every stage of a digital investigation. | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. |
| Reporting dashboards | Yes | Yes |
| Security | Chorus says it does not own or access customer data; its certifications page describes ISO 27001, ISO 9001, Cyber Essentials Plus, and GDPR measures. | The maker says role-based permissions restrict access to sensitive data according to users’ need to know. |
| Support | The US contact page lists a support phone number and support email address. | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. |
Plans
Chorus Intelligence Suite
- Chorus Intelligence SuitePriced on request
Primero
- Tier 1: DIYFree
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
In their own words
Chorus Intelligence Suite
Chorus Intelligence Suite has no write-up on Specifiction yet; its figures are above.
Primero
Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.