Chowly vs Otter
Chowly
chowly.com
Otter
tryotter.comSide by side
| Figure | Chowly | Otter |
|---|---|---|
| Price from | — | $79/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Restaurant Order Management Software | 7.6 (#6) | 7.4 (#9) |
| Spec score · Cloud Kitchen Software | 7.5 (#9) | 7.4 (#11) |
| Spec score · Restaurant Menu Management Software | 7.6 (#20) | 7.4 (#25) |
| Security | Chowly’s privacy policy says it uses industry-standard encryption and SSL to encrypt sensitive information submitted through web forms. | Otter's privacy policy says it has technical and physical safeguards to help protect personal data, while noting that no storage or transmission method is completely secure. |
| Support | Chowly’s terms say it provides ongoing technical, administrative, and service-oriented assistance through chowly.help. | Otter advertises 24/7 support, and its Help Center offers live chat and text support at +1 (888) 681-8837. |
Plans
In their own words
Chowly
Chowly is a paid restaurant platform for independent restaurants that combines direct ordering, point-of-sale connections, delivery channels, and marketing services. Its branded ordering runs on a restaurant’s own website, with 0% commission stated for direct orders. Orders enter connected POS systems, menus synchronize across channels in real time, and unavailable POS items are removed from delivery apps. Chowly lists more than 50 native POS integrations and connections to over 150 delivery apps. Direct ordering supports Apple Pay, Google Pay, saved order history, loyalty points, and email capture. Marketing tools cover restaurant websites, local SEO, Google Business Profile management, Google Ads, email marketing, loyalty, and customer surveys. Branded Android and iOS apps add push notifications and loyalty features. Access is available on Android, iOS, and web. Pricing is on request, with per-location fees, a setup fee, and a $35 monthly minimum per location unless otherwise specified.