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SPECIFICTION
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Otter

tryotter.com

From $79/mo WebiOSAndroid
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Spec score 7.4 #9 of 31 in Restaurant Order Management Software

Spec sheet

Product
Otter describes itself as a restaurant POS and operating system for managing orders, menus, couriers, finances, promotions and other restaurant operations in one place.Read 7 Oct 2026 · tryotter.com
Audience
Otter presents its POS as designed for quick-service restaurants and lists food stands, small cafes, food trucks, multi-store and high-volume restaurants among its intended users.Read 7 Oct 2026 · tryotter.com
Integrations
Otter lists integrations across POS, online ordering, couriers, labor, inventory, virtual brands, gift cards and payments, including Uber Eats, DoorDash, Toast, Square and Stripe.Read 7 Oct 2026 · tryotter.com
Security
Otter's privacy policy says it has technical and physical safeguards to help protect personal data, while noting that no storage or transmission method is completely secure.Read 7 Oct 2026 · tryotter.com
Support
Otter advertises 24/7 support, and its Help Center offers live chat and text support at +1 (888) 681-8837.Read 7 Oct 2026 · tryotter.com
Limits
Otter states that plan prices are per location, a $100 monthly minimum processing fee applies to POS locations with monthly card volume under $25,000, and hardware leases require a 24-month contract.Read 7 Oct 2026 · tryotter.com
Menu management
Otter says operators can update menus once and apply changes across channels.Read 7 Oct 2026 · tryotter.com
Mobile app
The Otter Go app lets operators check sales, change item availability across channels and pause stores from a phone, and is available from the Apple App Store and Google Play.Read 7 Oct 2026 · tryotter.com
Offline operation
Otter advertises wireless offline mode so restaurants can continue service when the internet connection drops.Read 7 Oct 2026 · tryotter.com
Onboarding
Otter says onboarding specialists can get a restaurant set up in 7 days or less.Read 7 Oct 2026 · tryotter.com
Order management
Otter brings in-store, pickup and delivery orders into one POS screen.Read 7 Oct 2026 · tryotter.com
Reporting
Otter says its reports show sales, trends and performance in real time.Read 7 Oct 2026 · tryotter.com

Plans and prices

Starter $79 a month POS software and Inventory Savings · POS terminal, Bluetooth printer and card reader included · + Transaction fee · $100/mo minimum processing fee applies to POS locations with monthly card volume under $25,000 · 24-month contract required for hardware leases Read 7 Oct 2026 · tryotter.com
Advanced $178 a month Everything in Starter plus Order Manager / Delivery App Aggregation, Online Ordering and QR Code Ordering · + Transaction fee · $100/mo minimum processing fee applies to POS locations with monthly card volume under $25,000 · 24-month contract required for hardware leases Read 7 Oct 2026 · tryotter.com
Professional $278 a month Everything in Advanced plus Website Builder, Loyalty and Giftcards · + Transaction fee · $100/mo minimum processing fee applies to POS locations with monthly card volume under $25,000 · 24-month contract required for hardware leases Read 7 Oct 2026 · tryotter.com

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