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SPECIFICTION
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UrbanPiper

urbanpiper.com

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Spec score 7.8 #3 of 31 in Restaurant Order Management Software

What it is

UrbanPiper connects restaurants’ existing POS systems with ordering channels and delivery platforms so orders can be managed in one place. Its web-based Hub includes order management, menu and stock tools, store controls, analytics, reporting, payment reconciliation, and multi-store control; it can be added to an existing POS without additional hardware. Orderline AI answers customer calls, takes orders, handles reservations and questions, then sends orders to the POS. Meraki provides branded online ordering websites and apps connected to a restaurant’s POS, with no aggregator commission on direct orders. The company lists more than 250 POS and delivery platform integrations, including Deliveroo, DoorDash, and Careem. UrbanPiper says restaurants typically go live within 7–14 working days, depending on POS and delivery-platform count. Hub is listed at £79 a month, with unlimited orders and no per-order charges, setup fee, or additional costs. Pricing may depend on scale, order volumes, locations, integrations, and products; a free trial is available.

Spec sheet

Purpose
UrbanPiper connects restaurants’ existing POS systems to ordering channels and delivery platforms so orders can be managed from one place.Read 8 Oct 2026 · urbanpiper.com
Audience
Hub is presented for food and beverage businesses selling online, ranging from small restaurants and cafes to multinational corporations.Read 8 Oct 2026 · urbanpiper.com
Integrations
UrbanPiper lists POS systems, fulfillment services, delivery platforms, and online ordering integrations, including Deliveroo, DoorDash, and Careem.Read 8 Oct 2026 · urbanpiper.com
Security
UrbanPiper says it is SOC 2 Type 2 certified and cites existing ISO and GDPR compliance.Read 8 Oct 2026 · urbanpiper.com
Support
The company lists support by email and WhatsApp and describes support teams across multiple regions.Read 8 Oct 2026 · urbanpiper.com
Headquarters
UrbanPiper identifies Bengaluru as its headquarters.Read 8 Oct 2026 · urbanpiper.com
Founded
2016Read 28 Sep 2026 · urbanpiper.com
Hub features
Hub includes order management, menu and stock management, store toggles, analytics, reporting, payment reconciliation, and multi-store control.Read 8 Oct 2026 · urbanpiper.com
Meraki
Meraki provides branded online ordering websites and apps integrated with a restaurant’s POS, with no aggregator commission on direct orders.Read 8 Oct 2026 · urbanpiper.com
Orderline AI
Orderline answers customer calls, takes orders, handles reservations and queries, and sends orders to the POS.Read 8 Oct 2026 · urbanpiper.com
POS connections
UrbanPiper says it supports more than 250 POS and delivery platform integrations.Read 8 Oct 2026 · urbanpiper.com
Pricing basis
Pricing depends on business scale, order volumes, locations, integrations, and products, and the site directs customers to request a quote or demo.Read 8 Oct 2026 · urbanpiper.com
Setup
UrbanPiper says most restaurants go live within 7–14 working days, depending on the POS and number of delivery platforms.Read 8 Oct 2026 · urbanpiper.com
Web based
Hub is a web-based integration solution that can be added to an existing POS without additional hardware.Read 8 Oct 2026 · urbanpiper.com

Plans and prices

Hub £79 a month No one-time setup fee · Unlimited orders · No per-order charges · No additional costs Read 21 Sep 2026 · urbanpiper.com
Hub £79 a month Plans from £79 · No one-time set-up fee · Unlimited orders; No per order charges · No additional costs Read 8 Oct 2026 · urbanpiper.com

Every UrbanPiper plan and price →

Strong points and limits

Strong points

  • Connects existing POS systems to ordering channels.
  • Hub includes menu, stock, and payment reconciliation tools.
  • Lists more than 250 POS and delivery integrations.
  • Hub includes unlimited orders.
  • Free trial available.

Limits

  • Pricing can vary by business scale and configuration.
  • Go-live timing depends on POS and delivery-platform count.
  • Hub is web-based.

Who it suits

UrbanPiper is aimed at food and beverage businesses selling online, from small restaurants and cafes to multinational corporations. It may suit operators looking to connect an existing POS with multiple ordering and delivery channels.

Verdict

UrbanPiper combines POS-connected order handling with menu, store, and reporting tools, plus separate offerings for calls and branded direct ordering. Its listed Hub price is £79 a month, while the company says configuration can affect pricing.

Where Specifiction places it

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