Popmenu Online Ordering
get.popmenu.com
What it is
Popmenu Online Ordering gives restaurants an online ordering channel on their own website, with app ordering also supported. Customers can order for pickup or curbside, and delivery and dine-in QR ordering are available. Orders can flow into connected POS systems without manual entry, while menu updates can synchronize across channels. Restaurants can manage incoming orders, pause intake from any device, and view top items, weekly order trends, average check size, and ROI. The ordering flow can include Popmenu Loyalty rewards and repeat ordering; restaurants can also collect guest contacts and send personalized invitations to return. Limited-time menus can serve holiday pre-orders, catering packages, and rewards events. Popmenu says it charges no per-order commission, but card processing fees apply, and DoorDash Drive delivery has a flat fee. The service runs on web, Android, and iOS, with Apple and Android apps for menu and order management. Starter costs $159 a month billed prepaid annually; online ordering and catering are add-ons on that plan.
Spec sheet
- Product
- Popmenu describes Online Ordering as commission-free ordering that lives on a restaurant's website.Read 8 Oct 2026 · get.popmenu.com
- Free plan
- NoRead 22 Sep 2026 · get.popmenu.com
- Mobile apps
- The pricing page lists an Apple and Android app for tasks including menu updates and order management.Read 8 Oct 2026 · get.popmenu.com
- Security
- Popmenu says it undergoes annual SOC 2 Type II audits and that online ordering payments use PCI DSS compliant providers; full card numbers are not stored on its systems.Read 9 Oct 2026 · get.popmenu.com
- Privacy
- Popmenu says it uses guest data to deliver its services and does not sell it; restaurants can export guest and order data from the dashboard.Read 9 Oct 2026 · get.popmenu.com
- Support
- The site lists a Support Center, [email protected], and the phone number 1-844-POPMENU.Read 9 Oct 2026 · get.popmenu.com
- Headquarters
- Atlanta, Georgia, United StatesRead 28 Sep 2026 · get.popmenu.com
- Branded mobile app
- YesRead 22 Sep 2026 · get.popmenu.com
- Company scale
- Popmenu's about page says more than 12,000 restaurants use Popmenu.Read 9 Oct 2026 · get.popmenu.com
- Delivery integration
- The product page says delivery is available through DoorDash Drive for a flat fee.Read 8 Oct 2026 · get.popmenu.com
- Delivery orders
- YesRead 22 Sep 2026 · get.popmenu.com
- Encryption
- Popmenu says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256.Read 9 Oct 2026 · get.popmenu.com
- Fee
- Popmenu says it charges no per-order commission, while a small card-processing fee applies and delivery via DoorDash Drive has a flat fee.Read 9 Oct 2026 · get.popmenu.com
- Guest marketing
- The service collects guest contacts through orders and can invite guests back with personalized messages.Read 9 Oct 2026 · get.popmenu.com
- Intended customers
- Popmenu describes its platform as built for restaurants and offers solutions for independent operators and multi-location groups.Read 9 Oct 2026 · get.popmenu.com
- Loyalty
- Popmenu Loyalty is integrated into the ordering flow and supports guest rewards and repeat ordering.Read 8 Oct 2026 · get.popmenu.com
- Mobile app
- Popmenu lists an Apple and Android app for tasks including menu updates and order management.Read 9 Oct 2026 · get.popmenu.com
- Order fee
- Popmenu says it charges no per-order commission, though card transactions have a processing fee and its savings calculator models a $1 per-order fee.Read 8 Oct 2026 · get.popmenu.com
- Order handling
- Popmenu says online orders can be injected directly into a connected POS without manual entry, with menu updates synchronized across channels.Read 8 Oct 2026 · get.popmenu.com
- Order management
- Restaurants can manage incoming orders, pause intake from any device, and track ROI in real time.Read 9 Oct 2026 · get.popmenu.com
- Ordering
- Online ordering lives on the restaurant's website and supports pickup, curbside, delivery, and dine-in QR ordering.Read 9 Oct 2026 · get.popmenu.com
- Ordering channels
- website and appRead 22 Sep 2026 · get.popmenu.com
- Ordering events
- Restaurants can create limited-time menus for holiday pre-orders, catering packages, and rewards events.Read 8 Oct 2026 · get.popmenu.com
- Ordering modes
- Pickup and curbside are included, while delivery and dine-in QR ordering are also available.Read 8 Oct 2026 · get.popmenu.com
- Other integrations
- The integrations page lists DoorDash Drive for delivery and OpenTable, Resy, Yelp, Formsite, Tripleseat, Ecwid, and Zuppler for embeds.Read 9 Oct 2026 · get.popmenu.com
- Payment data
- Popmenu says payment providers process card payments and full card numbers are never stored on Popmenu systems.Read 8 Oct 2026 · get.popmenu.com
- Payments
- Listed payment integrations include Stripe, Square, Everyware, Genius, NCR Voyix, Authorize.net, and Toast.Read 9 Oct 2026 · get.popmenu.com
- Performance insights
- The dashboard shows top items, weekly order trends, and average check size.Read 8 Oct 2026 · get.popmenu.com
- POS integration
- YesRead 22 Sep 2026 · get.popmenu.com
- POS integrations
- Online orders can route to POS systems including Toast, Square, Clover, Oracle, NCR Voyix, SpotOn, Deliverect, and Genius.Read 9 Oct 2026 · get.popmenu.com
Plans and prices
Strong points and limits
Strong points
- Orders can flow directly into connected POS systems.
- Supports pickup, curbside, delivery, and dine-in QR ordering.
- Dashboard shows top items and weekly order trends.
- Loyalty rewards can be part of the ordering flow.
Limits
- No free plan is listed.
- Card processing fees apply.
- DoorDash Drive delivery has a flat fee.
- Online ordering and catering are add-ons on Starter.
Who it suits
It suits independent restaurants and multi-location groups seeking website ordering, POS connections, and tools for managing guests and orders. Restaurants should account for card-processing fees and any DoorDash Drive delivery fee.
Verdict
Popmenu combines restaurant ordering with POS connections, guest outreach, and performance views. Pricing is on request, and the listed plans are billed prepaid annually; the Starter plan lists online ordering and catering as add-ons.
Where Specifiction places it
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