| Price from | $300/mo | $79/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Restaurant Order Management Software | 9.0 (#1) | 7.4 (#9) |
| Spec score · Online Ordering Software | 9.0 (#2) | 7.3 (#19) |
| Spec score · Food Delivery Software | 9.1 (#2) | 7.3 (#21) |
| Product | Lunchbox connects restaurant ordering, catering, loyalty, marketing, and guest engagement in one digital commerce platform. | Otter describes itself as a restaurant POS and operating system for managing orders, menus, couriers, finances, promotions and other restaurant operations in one place. |
| Security | Lunchbox says it continuously vets online transactions with fraud detection software and undergoes yearly PCI compliance audits. | Otter's privacy policy says it has technical and physical safeguards to help protect personal data, while noting that no storage or transmission method is completely secure. |
| Support | Lunchbox advertises 24/7 support through email, live chat and phone at 1-833-529-1299. | Otter advertises 24/7 support, and its Help Center offers live chat and text support at +1 (888) 681-8837. |