Chowly vs UrbanPiper
Chowly
chowly.com
UrbanPiper
urbanpiper.comSide by side
| Figure | Chowly | UrbanPiper |
|---|---|---|
| Price from | — | £79/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Restaurant Order Management Software | 7.6 (#6) | 7.8 (#3) |
| Spec score · Cloud Kitchen Software | 7.5 (#9) | 7.8 (#8) |
| Founded | 2015 | 2016 |
| Headquarters | Chicago, Illinois, United States | UrbanPiper identifies Bengaluru as its headquarters. |
| Purpose | Chowly describes its AI agent-powered platform as helping independent restaurants grow sales outside their four walls. | UrbanPiper connects restaurants’ existing POS systems to ordering channels and delivery platforms so orders can be managed from one place. |
| Security | Chowly’s privacy policy says it uses industry-standard encryption and SSL to encrypt sensitive information submitted through web forms. | UrbanPiper says it is SOC 2 Type 2 certified and cites existing ISO and GDPR compliance. |
| Support | Chowly’s terms say it provides ongoing technical, administrative, and service-oriented assistance through chowly.help. | The company lists support by email and WhatsApp and describes support teams across multiple regions. |
Plans
In their own words
Chowly
Chowly is a paid restaurant platform for independent restaurants that combines direct ordering, point-of-sale connections, delivery channels, and marketing services. Its branded ordering runs on a restaurant’s own website, with 0% commission stated for direct orders. Orders enter connected POS systems, menus synchronize across channels in real time, and unavailable POS items are removed from delivery apps. Chowly lists more than 50 native POS integrations and connections to over 150 delivery apps. Direct ordering supports Apple Pay, Google Pay, saved order history, loyalty points, and email capture. Marketing tools cover restaurant websites, local SEO, Google Business Profile management, Google Ads, email marketing, loyalty, and customer surveys. Branded Android and iOS apps add push notifications and loyalty features. Access is available on Android, iOS, and web. Pricing is on request, with per-location fees, a setup fee, and a $35 monthly minimum per location unless otherwise specified.
UrbanPiper
UrbanPiper connects restaurants’ existing POS systems with ordering channels and delivery platforms so orders can be managed in one place. Its web-based Hub includes order management, menu and stock tools, store controls, analytics, reporting, payment reconciliation, and multi-store control; it can be added to an existing POS without additional hardware. Orderline AI answers customer calls, takes orders, handles reservations and questions, then sends orders to the POS. Meraki provides branded online ordering websites and apps connected to a restaurant’s POS, with no aggregator commission on direct orders. The company lists more than 250 POS and delivery platform integrations, including Deliveroo, DoorDash, and Careem. UrbanPiper says restaurants typically go live within 7–14 working days, depending on POS and delivery-platform count. Hub is listed at £79 a month, with unlimited orders and no per-order charges, setup fee, or additional costs. Pricing may depend on scale, order volumes, locations, integrations, and products; a free trial is available.