ChurchTrac vs Donorbox
ChurchTrac
churchtrac.com
Donorbox
donorbox.orgSide by side
| Figure | ChurchTrac | Donorbox |
|---|---|---|
| Price from | $7/mo | $80/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 27 | 4 |
| Spec score · Nonprofit Text-to-Give Software | 9.2 (#1) | 9.2 (#2) |
| API | ChurchTrac states that its API is closed rather than an open public API. | The integrations page says Donorbox APIs can connect the account to other applications, and pricing lists Zapier and API access on Pro. |
| Founded | 2002 | 2014 |
| Headquarters | Jacksonville, Florida, United States | Alexandria, Virginia, United States |
| Integrations | Documented integrations include Stripe, MinistrySafe, SongSelect and PraiseCharts. | Official integrations include Salesforce, Blackbaud, HubSpot, Rock RMS, Bloomerang, Kindful, Little Green Light, Neon One, Salsa and Planning Center. |
| Rating on Capterra | 4.8 out of 5 from 864 reviews; ease of use is 4.7 and customer service is 4.9. | 4.8 out of 5 from 631 reviews |
| Rating on G2 | 4.8 out of 5 from 12 reviews. | 4.6 out of 5 from 1,529 reviews |
| Rating on GetApp | 4.8 out of 5 from 864 verified reviews; value is 4.9, features 4.7 and support 4.9. | 4.8 out of 5 from 631 reviews |
| Rating on Google Play | 4.7 out of 5 from 181 reviews for ChurchTrac Connect App. | 3.3 out of 5 from 37 reviews |
| Rating on Trustpilot | 4.2 out of 5 from 6 reviews; Trustpilot warns that the company has no recent history of requesting reviews. | 4.3 out of 5 from 106 reviews |
| Support | The company offers a Jacksonville-based support team, one-on-one setup sessions, weekly live training, and tutorial videos and help articles. | Premium includes 24/7 priority support, an Enterprise Customer Success Manager, and guided onboarding. |
| System requirements | Check-in requires stable internet and supports iPadOS 17+, Windows 10+ and macOS 11+ with compatible label printers. | The iOS app requires iOS 15.6 or later and iPadOS 15.6 or later; it is 83 MB on the listed App Store page. |
Plans
ChurchTrac
- 75 people$29 a month
- 125 people$39 a month
- 250 people$59 a month
- 500 people$79 a month
- 1,000 people$99 a month
- Unlimited people$119 a month
- 75 people — annualPriced on request
- 75 people — annualPrice not published
- 125 people — annualPrice not published
- 125 people — annualPriced on request
Donorbox
- StandardFree
- Donorbox Live Kiosk (Standard/Pro first device)$80 a month
- Pro$150 a month
- PremiumPriced on request
In their own words
ChurchTrac
ChurchTrac is a church management platform with tools for people and groups, attendance, fund accounting, giving, worship planning, volunteer scheduling, events, registration and child check-in. Church Connect adds a website builder, member portal and mobile app, included with every subscription. Worship planning can import songs through SongSelect or PraiseCharts, and online giving integrates with Stripe. The service runs on Android, iOS, macOS, web and Windows. Monthly plans start at $29 a month for 75 people; listed tiers extend to $119 a month for unlimited tracked people. A 30-day trial is available, but there is no free plan. Each tracked individual counts toward the plan’s people limit, while archived names do not. ChurchTrac says account data is isolated in separate databases, connections use TLS encryption, backups are made regularly, and card or bank details are not stored. Support includes setup sessions and weekly live training. ChurchTrac was founded in 2002 and is headquartered in Jacksonville, Florida, United States.
Donorbox
Donorbox provides fundraising tools for nonprofit organizations, including customizable donation forms that can be embedded on an organization’s website. Listed formats include donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, events, and text-to-give. QuickDonate lets donors save payment information for repeat giving. Donorbox says checkout supports 52+ currencies and 15 languages, and its donor CRM features include segmentation and giving insights. Listed integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe, and PayPal; API access is listed on Pro. Payment options through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS, and PADs. Donorbox says it is PCI DSS Level 1 compliant and has SOC 2 Type I and Type II certifications. It also says payment data is tokenized and credit card information is not stored on its servers. Standard is free, with platform fees of 2.95%–3.95% and payment processing fees applying. Pro costs $150 a month, with platform fees of 1.75%–2% and processing fees applying.