Churn Buster vs Fakturia
Churn Buster
churnbuster.ioFakturia
fakturia.deSide by side
| Figure | Churn Buster | Fakturia |
|---|---|---|
| Price from | $269/mo | €1.90/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 7 |
| Spec score · Subscription Billing Software | 8.9 (#5) | 8.9 (#6) |
| Company history | Andrew Culver founded Churn Buster in 2013, and Matt Goldman, Ken Johnson and Joelle Goldman acquired it in 2015. | Luminea began developing the billing software in 2011, offered a 200-customer beta in 2016 and entered regular operation in January 2017. |
| Dunning | Its dunning service coordinates payment retries with branded email and SMS asking customers to update their cards. | Configurable dunning levels, reminders, credit-limit monitoring and returned-direct-debit handling are built in. |
| Founded | 2013 | 2007 |
| Headquarters | San Diego, California, United States | Sauerlach, Germany |
| Integrations | Documented integrations include Stripe, Braintree, Recharge, Loop, Skio, Stay.ai, Ordergroove, Smartrr, Seal, Rivo, Awtomic, Inveterate, Checkout Champ, Subbly, Conjured, Orb, Prive/Recurly and Shopify through a custom app. | Direct integrations include DATEV, finAPI and BZSt; no-code connections are offered through Zapier and Locoia. |
| Rating on GetApp | 5.0 out of 5 from 1 review | 4.8 out of 5 from 5 reviews |
| What it does | Churn Buster recovers failed subscription payments and prevents cancellations for subscription ecommerce and SaaS businesses. | Fakturia is a German SaaS platform for automating subscription contracts, recurring billing, payments, dunning and order-to-cash workflows. |
Plans
Churn Buster
- MeasureFree
- MeasureFree
- Cancel Flows Only$269 a month
- Dunning Only$269 a month
- Dunning or Cancel Flows$269 a month
- Complete Retention Solution$430 a month
- Dunning & Cancel Flows$430 a month
- Advisory$2,500, paid once
- Advisory$2,500, paid once
Fakturia
- FLEX oneFree
- FLEX twoFree
- Professional€139 a month
- EnterprisePriced on request
- FLEX one€1.90 a month
- FLEX two€2.40 a month
- Premium onboarding€1,200, paid once
In their own words
Churn Buster
Churn Buster helps subscription businesses recover failed payments and understand or reduce cancellations. Its dunning service coordinates payment retries with branded email and SMS prompts asking customers to update their cards. Rolling Analysis assigns each failed payment one of four outcomes and counts a recovery only when the payment clears. For cancellation saves, Cancel Flows asks customers why they are leaving, presents offers matched to those reasons, and reports exit feedback. It includes Smart Offers, A/B testing, segmentation, Sentiment AI, and an optional one-click cancellation path. The company lists integrations including Stripe, Recharge, Shopify, Loop, Skio, Recurly, and Braintree, among others, and supports custom API setups. Churn Buster says it serves mid-market and enterprise subscription brands in ecommerce, SaaS, membership, and digital subscription businesses. Its free Measure plan includes recovery analytics, baseline comparison, and Churn Buster MCP. Dunning or Cancel Flows starts at $269 a month; Dunning & Cancel Flows starts at $430 a month. Both are flat monthly fees based on MRR tier, month-to-month, with no contract. The company says its team responds within one business day through email, chat, and video calls.