Churn Buster vs Quitlo
Churn Buster
churnbuster.ioQuitlo
quitlo.comSide by side
| Figure | Churn Buster | Quitlo |
|---|---|---|
| Price from | $269/mo | $349/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 3 |
| Spec score · Dunning Management Software | 9.0 (#5) | 7.7 (#31) |
| Data retention | Event data is retained for 90 days and customer data is deleted after termination subject to a 24-hour deletion delay. | The privacy policy says data is retained for 90 days after cancellation and call recordings for 90 days after a call, then permanently deleted. |
| Integrations | Documented integrations include Stripe, Braintree, Recharge, Loop, Skio, Stay.ai, Ordergroove, Smartrr, Seal, Rivo, Awtomic, Inveterate, Checkout Champ, Subbly, Conjured, Orb, Prive/Recurly and Shopify through a custom app. | The integrations page lists Stripe, Slack, email, HubSpot, Salesforce, Pipedrive, Jira, Linear, Zendesk, Intercom, and Zapier, and says 40+ more tools are available through unified APIs. |
| Security | The company says sensitive payment-method data is not handled or stored on its servers and that traffic is encrypted in transit while data stores are encrypted at rest. | Quitlo says OAuth tokens are encrypted at rest, data is transmitted using TLS 1.2 or higher, and database row-level security limits customers to their own data. |
| What it does | Churn Buster recovers failed subscription payments and prevents cancellations for subscription ecommerce and SaaS businesses. | Quitlo uses AI voice calls to recover failed SaaS payments and gather customer feedback about churn, low NPS scores, and other issues. |
Plans
Churn Buster
- MeasureFree
- MeasureFree
- Cancel Flows Only$269 a month
- Dunning Only$269 a month
- Dunning or Cancel Flows$269 a month
- Complete Retention Solution$430 a month
- Dunning & Cancel Flows$430 a month
- Advisory$2,500, paid once
- Advisory$2,500, paid once
In their own words
Churn Buster
Churn Buster helps subscription businesses recover failed payments and understand or reduce cancellations. Its dunning service coordinates payment retries with branded email and SMS prompts asking customers to update their cards. Rolling Analysis assigns each failed payment one of four outcomes and counts a recovery only when the payment clears. For cancellation saves, Cancel Flows asks customers why they are leaving, presents offers matched to those reasons, and reports exit feedback. It includes Smart Offers, A/B testing, segmentation, Sentiment AI, and an optional one-click cancellation path. The company lists integrations including Stripe, Recharge, Shopify, Loop, Skio, Recurly, and Braintree, among others, and supports custom API setups. Churn Buster says it serves mid-market and enterprise subscription brands in ecommerce, SaaS, membership, and digital subscription businesses. Its free Measure plan includes recovery analytics, baseline comparison, and Churn Buster MCP. Dunning or Cancel Flows starts at $269 a month; Dunning & Cancel Flows starts at $430 a month. Both are flat monthly fees based on MRR tier, month-to-month, with no contract. The company says its team responds within one business day through email, chat, and video calls.
Quitlo
Quitlo uses AI voice calls to help SaaS teams recover failed payments and collect feedback about churn, low NPS scores and other customer issues. For a failed payment, it says it can call within minutes and provide a payment-update link. Playbooks cover churn exit calls, NPS follow-ups, onboarding check-ins and win-back calls. After each call, structured summaries and insights can reach Slack within minutes. Listed integrations include Stripe, Slack, email, HubSpot, Salesforce, Pipedrive, Jira, Linear, Zendesk, Intercom and Zapier, with more than 40 additional tools available through unified APIs. Quitlo supports API and webhooks and lists phone, email, SMS and Slack notifications. Performance is free upfront with a 15% recovered-MRR charge. Payment Recovery costs $349 a month for 100 calls; Full Platform costs $1,499 a month for unlimited calls and all modules.