Churned vs UserMotion
Churned
churned.io
UserMotion
usermotion.comSide by side
| Figure | Churned | UserMotion |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Customer Health Score Software | 7.6 (#12) | 7.6 (#13) |
| Audience | Churned says it is designed for teams managing tens of thousands of subscribers and millions of subscriber interactions. | The pricing page positions Free for small teams and startups, Starter for growing teams, and Scale for larger organizations. |
| Company | Churned says it was founded in Amsterdam in January 2020 by Francisco Blasques, Michiel Doornenbal, and Maarten Doornenbal. | The maker identifies Kovan Studio, Inc. and lists its company address in Delaware, USA; its help center says UserMotion is based in the USA and Turkey. |
| Headquarters | Amsterdam, Netherlands | 2035 Sunset Lake Road Suite B-2, 19702, Delaware, USA |
| Integrations | The integrations page lists services including ActiveCampaign, Amplitude, Chargebee, HubSpot, Intercom, Klaviyo, Salesforce, and Shopify. | The integrations page describes connections for HubSpot, Intercom, Stripe, Close, Outreach, Slack, and a JavaScript SDK for tracking website activity. |
| Security | Churned says it is ISO 27001 certified and GDPR-compliant, and stores data in Netherlands-based Google Cloud data centers with encryption at rest and in transit. | The maker states that UserMotion is SOC 2 certified, GDPR and CCPA compliant, and conducts regular security audits; it also mentions SSO and customizable permissions. |
| Support | Churned says it can provide security documentation and certifications upon request, and lists a dedicated Data Scientist as an Enterprise feature or add-on. | The contact page says online chat usually receives a reply within five minutes and email within a few hours. |
Plans
In their own words
Churned
Churned is a subscriber-retention platform using predictive and prescriptive AI to identify customers at risk of leaving and recommend or automate retention, reactivation, and upsell actions. It analyzes subscriber behavior to predict churn and segment audiences by risk and value. Co-Pilot selects a next-best action for each subscriber and can trigger it in existing customer tools. Churned connects CRM, support, usage, financial, and marketing data through APIs or directly from a data warehouse. Common features include predictive insights, customer health scores and lifetime value, AI audiences, dynamic segmentation, Co-Pilot, and automated campaign workflows. Data warehouse connectivity is available only on Scale and Enterprise plans. The platform is designed for teams managing tens of thousands of subscribers and millions of interactions, including direct-to-consumer, subscription-box, media, publishing, utilities, energy, gyms, and wellness organizations. It is available on the web and through an API. Churned was founded in Amsterdam in 2020. The service is paid, has no free plan, and pricing is on request. Churned says it is ISO 27001 certified and GDPR-compliant.
UserMotion
UserMotion has no write-up on Specifiction yet; its figures are above.