Churnkey vs RetentionLens
Churnkey
churnkey.coRetentionLens
retentionlens.comSide by side
| Figure | Churnkey | RetentionLens |
|---|---|---|
| Price from | $20.83/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 0 |
| Spec score · Proactive Customer Retention Software | 8.0 (#4) | 5.5 (#21) |
Plans
Churnkey
- Starter$250 a year
- CorePriced on request
- EnterprisePriced on request
- IntelligencePriced on request
In their own words
Churnkey
Churnkey provides subscription retention tools for cancellation churn and failed payment recovery. Cancel Flows use customer segmentation to present offers such as cross-sells, pauses, discounts, and seat handoffs. Payment Recovery combines precision retries with email, SMS, or in-app campaigns. Feedback AI categorizes freeform feedback, connects it to MRR, and supports natural-language search. Listed integrations include Stripe, Chargebee, Braintree, Paddle, Maxio, Slack, APIs, and webhooks; the SDK can connect to other billing systems. The open-source React SDK and MCP server are free on every plan, and cancel flows can be self-hosted without a Churnkey account. Free Churn Metrics provides a read-only churn snapshot when a payment provider is connected. Churnkey lists a free plan and a paid Starter plan at $250/mo (annual), with a 14-day trial. It identifies SaaS, consumer memberships, nonprofits, news and media, and streaming as use cases.
RetentionLens
RetentionLens has no write-up on Specifiction yet; its figures are above.