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Churnkey

churnkey.co

From $20.83/mo Free trial WebAPI
Visit churnkey.co
Spec score 8.0 #4 of 21 in Proactive Customer Retention Software

What it is

Churnkey provides subscription retention tools for cancellation churn and failed payment recovery. Cancel Flows use customer segmentation to present offers such as cross-sells, pauses, discounts, and seat handoffs. Payment Recovery combines precision retries with email, SMS, or in-app campaigns. Feedback AI categorizes freeform feedback, connects it to MRR, and supports natural-language search. Listed integrations include Stripe, Chargebee, Braintree, Paddle, Maxio, Slack, APIs, and webhooks; the SDK can connect to other billing systems. The open-source React SDK and MCP server are free on every plan, and cancel flows can be self-hosted without a Churnkey account. Free Churn Metrics provides a read-only churn snapshot when a payment provider is connected. Churnkey lists a free plan and a paid Starter plan at $250/mo (annual), with a 14-day trial. It identifies SaaS, consumer memberships, nonprofits, news and media, and streaming as use cases.

Spec sheet

Product
Churnkey provides subscription retention tools for cancellation churn and failed payment recovery.Read 30 Sep 2026 · churnkey.co
Integrations
Listed integrations include Stripe, Chargebee, Braintree, Paddle, Maxio, Slack, Churnkey APIs, and webhooks.Read 30 Sep 2026 · churnkey.co
Security
Churnkey states it is SOC 2 Type I certified, GDPR compliant, conducts regular penetration tests, and avoids storing PII when possible.Read 30 Sep 2026 · churnkey.co
Support
The pricing comparison lists human support and recurring strategy calls among the plan features.Read 30 Sep 2026 · churnkey.co
Company
Churnkey, Inc. lists Charleston, South Carolina as its headquarters and 2020 as its founding year.Read 30 Sep 2026 · linkedin.com
Cancel flows
Cancel Flows use customer segmentation and dynamic offers such as cross-sells, pauses, discounts, and seat handoffs.Read 30 Sep 2026 · churnkey.co
Feedback analysis
Feedback AI categorizes freeform customer feedback, connects feedback to MRR, and supports natural-language search.Read 30 Sep 2026 · churnkey.co
Free metrics
The site lists Free Churn Metrics as a product and says it provides a read-only snapshot of churn data when a payment provider is connected.Read 30 Sep 2026 · churnkey.co
Payment recovery
Payment Recovery combines precision retries with SMS, email, or in-app campaigns for failed payments.Read 30 Sep 2026 · churnkey.co
SDK
The open-source React SDK and MCP server are free on every plan, and cancel flows can also be self-hosted without a Churnkey account.Read 30 Sep 2026 · churnkey.co
Supported billing systems
The integrations page names Stripe, Chargebee, Braintree, Paddle, and Maxio, and says the SDK can connect to other billing systems.Read 30 Sep 2026 · churnkey.co
Target customers
Churnkey describes its platform as serving subscription companies and identifies SaaS, consumer memberships, nonprofits, news and media, and streaming use cases.Read 30 Sep 2026 · churnkey.co

Plans and prices

Starter $250 a year $250 per month, billed yearly Available to teams with less than $5k/mo churn volume · Cancel Flows · Payment Recovery · Powerful Metrics Read 30 Sep 2026 · churnkey.co
Core Priced on request Get a pricing quote; for teams with $10k+ monthly churn volume Cancel Flows · Payment Recovery · A/B Testing (Cancel Flows & Payment Recovery) · Unlimited Segmentation · Customer Timelines · Self-Improving Precision Retries · Native Integrations (Slack, Webhooks) Read 30 Sep 2026 · churnkey.co
Enterprise Priced on request Custom Quote Custom integrations and workflows · Dedicated Technical Account Manager · Legal Support Read 30 Sep 2026 · churnkey.co
Intelligence Priced on request Get a pricing quote; for teams with $10k+ monthly churn volume Everything in Core · Adaptive Offers · Account Agent · Feedback AI · AI-powered translations · Compliance Automation Read 30 Sep 2026 · churnkey.co

Every Churnkey plan and price →

Strong points and limits

Strong points

  • Cancellation offers include pauses and discounts.
  • Recovery campaigns support email, SMS, and in-app.
  • Free Churn Metrics offers a read-only snapshot.
  • React SDK and MCP server are free on every plan.

Limits

  • Starter is $250/mo (annual).
  • Free metrics require a connected payment provider.
  • Starter availability is limited by churn volume.

Who it suits

Churnkey suits subscription businesses seeking cancellation flows, failed-payment recovery, or churn metrics. Its listed use cases include SaaS, consumer memberships, nonprofits, news and media, and streaming.

Verdict

Churnkey brings cancellation retention, payment recovery, and feedback analysis together, with integrations for several billing systems. Check the plan's churn-volume eligibility and the annual billing term before committing.

Where Specifiction places it

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