Churnkey vs Velaris
Churnkey
churnkey.co
Velaris
velaris.ioSide by side
| Figure | Churnkey | Velaris |
|---|---|---|
| Price from | $20.83/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Proactive Customer Retention Software | 8.0 (#4) | 6.6 (#16) |
| Company | Churnkey, Inc. lists Charleston, South Carolina as its headquarters and 2020 as its founding year. | The company identifies itself as a private B2B SaaS and AI software company founded in 2021 and headquartered in London, United Kingdom. |
| Integrations | Listed integrations include Stripe, Chargebee, Braintree, Paddle, Maxio, Slack, Churnkey APIs, and webhooks. | Velaris says it supports more than 70 integrations and offers to build integrations that customers need but do not see listed. |
| Product | Churnkey provides subscription retention tools for cancellation churn and failed payment recovery. | Velaris is an AI agent platform for Customer Success teams that automates workflows and helps teams become more proactive. |
| Security | Churnkey states it is SOC 2 Type I certified, GDPR compliant, conducts regular penetration tests, and avoids storing PII when possible. | The security portal lists ISO 27001:2022 certification, SOC 2, and GDPR compliance. |
Plans
Churnkey
- Starter$250 a year
- CorePriced on request
- EnterprisePriced on request
- IntelligencePriced on request
In their own words
Churnkey
Churnkey provides subscription retention tools for cancellation churn and failed payment recovery. Cancel Flows use customer segmentation to present offers such as cross-sells, pauses, discounts, and seat handoffs. Payment Recovery combines precision retries with email, SMS, or in-app campaigns. Feedback AI categorizes freeform feedback, connects it to MRR, and supports natural-language search. Listed integrations include Stripe, Chargebee, Braintree, Paddle, Maxio, Slack, APIs, and webhooks; the SDK can connect to other billing systems. The open-source React SDK and MCP server are free on every plan, and cancel flows can be self-hosted without a Churnkey account. Free Churn Metrics provides a read-only churn snapshot when a payment provider is connected. Churnkey lists a free plan and a paid Starter plan at $250/mo (annual), with a 14-day trial. It identifies SaaS, consumer memberships, nonprofits, news and media, and streaming as use cases.