Cigo Tracker vs FarEye Last Mile

Cigo Tracker is a cloud system for coordinating delivery and service work, including dispatch, route planning, vehicle and stop tracking, and customer communication. Its route optimization uses real-time data, traffic insights, and delivery priorities. Dispatchers and drivers can exchange texts with customers through 2-Way Customer SMS, with conversations linked to delivery jobs. The platform provides live ETAs and tracking, plus proof-of-delivery notifications; proof can include a photo and signature. Its REST API handles delivery job creation and management, data retrieval, webhooks, and event-based notifications. Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier. Cigo says it is SOC 2 Type II compliant and encrypts data in transit and at rest. It serves industries including retail, furniture, logistics, construction, food and beverage, and medical delivery. The service runs on Android, iOS, and web, with API access; the maker describes mobile and desktop access. Pricing is on request, and a 14-day trial is offered without a credit card.

FarEye Last Mile manages delivery operations for B2B and B2C customers using owned, outsourced or hybrid fleets. Dispatch tools cover sorting, in-scans and out-scans, and label generation. Route planning supports static routes and dynamic machine-learning-driven optimization, while fleet orchestration can include carrier networks and gig workers. Driver operations include onboarding, gig-worker training and roster management. Its Apple and Android driver app supports training videos, approval workflows and digital proof of delivery, including photos and signatures. Customer-facing tools include delivery slots, rescheduling, ETAs, real-time tracking, driver feedback and returns management; the platform also provides customer notifications and dispatch management. FarEye says it connects with warehouse, order, transportation, customer relationship, point-of-sale and payment systems. Its APIs cover checkout serviceability and rates, delivery slots, consignments, route plans, pickups and tracking webhooks. The platform is available on Android, iOS, web and through an API. FarEye says its web and mobile products support more than 25 languages and come pre-integrated with more than 150 carriers. Pricing is on request, and the product page directs prospective customers to book a meeting.