Cigo Tracker vs Kosmo

Cigo Tracker is a cloud system for coordinating delivery and service work, including dispatch, route planning, vehicle and stop tracking, and customer communication. Its route optimization uses real-time data, traffic insights, and delivery priorities. Dispatchers and drivers can exchange texts with customers through 2-Way Customer SMS, with conversations linked to delivery jobs. The platform provides live ETAs and tracking, plus proof-of-delivery notifications; proof can include a photo and signature. Its REST API handles delivery job creation and management, data retrieval, webhooks, and event-based notifications. Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier. Cigo says it is SOC 2 Type II compliant and encrypts data in transit and at rest. It serves industries including retail, furniture, logistics, construction, food and beverage, and medical delivery. The service runs on Android, iOS, and web, with API access; the maker describes mobile and desktop access. Pricing is on request, and a 14-day trial is offered without a credit card.

Kosmo is delivery management software with dispatch management, live delivery tracking, customer notifications, proof of delivery by photo and signature, and API access. Its driver app is listed for Android, and the listed platforms are Android and API. Kosmo is headquartered in Singapore. The Start plan is free and includes 3 users and 5 stores. Listed paid plans have distinct workload measures: Scale costs $149 a month for up to 3,000 orders, Launch costs $199 a month for 1,000 stops, and Grow costs $499 a month for 3,000 stops. Optimize is for 3,000+ stops, but no price is listed. Enterprise also has no listed price; its custom package is described for large order volumes or unique business models and lists 99.9% uptime, low latency, and protection from courier outages. The pricing note says paid plans start from $69/mo, while the listed plan details give the amounts and limits above. The maker is Kosmo.