Cigo Tracker vs Relay

Cigo Tracker is a cloud system for coordinating delivery and service work, including dispatch, route planning, vehicle and stop tracking, and customer communication. Its route optimization uses real-time data, traffic insights, and delivery priorities. Dispatchers and drivers can exchange texts with customers through 2-Way Customer SMS, with conversations linked to delivery jobs. The platform provides live ETAs and tracking, plus proof-of-delivery notifications; proof can include a photo and signature. Its REST API handles delivery job creation and management, data retrieval, webhooks, and event-based notifications. Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier. Cigo says it is SOC 2 Type II compliant and encrypts data in transit and at rest. It serves industries including retail, furniture, logistics, construction, food and beverage, and medical delivery. The service runs on Android, iOS, and web, with API access; the maker describes mobile and desktop access. Pricing is on request, and a 14-day trial is offered without a credit card.

Relay has no write-up on Specifiction yet; its figures are above.