Cigo Tracker vs Routal
Cigo Tracker
cigotracker.comRoutal
routal.comSide by side
| Figure | Cigo Tracker | Routal |
|---|---|---|
| Price from | — | €83/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Last-Mile Delivery Software | 8.8 (#2) | 7.8 (#14) |
| API | The REST API supports delivery job creation and management, data retrieval, webhooks, and event-based notifications. | The Routal API is a REST/JSON interface for managing plans, routes, stops, and vehicles. |
| Driver app platforms | both | Drivers can follow turn-by-turn routes and capture proof of delivery offline. |
| Headquarters | Cigo lists its Canada address as 9850 rue Saint-Urbain, Montréal, QC H3L 2T2. | Barcelona, Spain |
| Integrations | Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier. | Routal describes connections with ERP, TMS, WMS, e-commerce, CRM, support, and BI systems, using order imports, status synchronization, and event-triggered automations. |
| Product | Cigo Tracker is a cloud delivery system for managing delivery and service work and customer communication. | Routal is a delivery management platform for last-mile operations, covering planning, dispatch, tracking, delivery proof, and reporting. |
| Proof of delivery | photo_and_signature | Supported proof types include photo, digital signature, PIN code, barcode scan, and custom forms, with GPS and timestamp records. |
| Route optimization | The route optimization page says the system analyzes over 15 data points and recalculates routes in response to changes. | Its route planner considers time windows, vehicle capacity, driver skills, and live traffic when calculating routes. |
| Security | Cigo states that it is SOC 2 Type II compliant and encrypts data in transit and at rest. | Routal identifies itself as GDPR compliant and displays SOC 2 Type I and SOC 2 Type II on its site. |
| Support | The maker offers one-on-one support to customize Cigo Tracker for a customer’s delivery operations. | The pricing comparison lists email and chat support and logistics onboarding for Standard and Enterprise, and extended support for Enterprise. |
| Tracking | The platform provides real-time vehicle and stop tracking, live ETAs, and proof-of-delivery notifications. | The platform provides real-time route tracking with predictive ETAs. |
| Trial | The route optimization page advertises a no-commitment 14-day trial; the sign-up page says no credit card is required. | Routal offers a 10-day free trial with no credit card required. |
Plans
In their own words
Cigo Tracker
Cigo Tracker is a cloud system for coordinating delivery and service work, including dispatch, route planning, vehicle and stop tracking, and customer communication. Its route optimization uses real-time data, traffic insights, and delivery priorities. Dispatchers and drivers can exchange texts with customers through 2-Way Customer SMS, with conversations linked to delivery jobs. The platform provides live ETAs and tracking, plus proof-of-delivery notifications; proof can include a photo and signature. Its REST API handles delivery job creation and management, data retrieval, webhooks, and event-based notifications. Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier. Cigo says it is SOC 2 Type II compliant and encrypts data in transit and at rest. It serves industries including retail, furniture, logistics, construction, food and beverage, and medical delivery. The service runs on Android, iOS, and web, with API access; the maker describes mobile and desktop access. Pricing is on request, and a 14-day trial is offered without a credit card.
Routal
Routal manages last-mile delivery operations, from route planning and dispatch to tracking, proof of delivery and reporting. Its planner factors in delivery windows, vehicle capacity, driver skills and live traffic. Drivers can follow turn-by-turn routes and record delivery proof offline; the app syncs routes when connectivity returns. Tracking provides real-time route visibility and predictive ETAs. Proof can include photos, digital signatures, PINs, barcode scans or custom forms, with GPS and timestamps. Routal connects with ERP, TMS, WMS, e-commerce, CRM, support and BI systems through order imports, status synchronization and event-triggered automations. Its REST/JSON API manages plans, routes, stops and vehicles. The service is available on Android, iOS and web, as well as through the API. A free plan is available, and the free trial lasts 10 days without requiring a credit card. Paid plans start at €83 per month with annual billing. Routal identifies itself as GDPR compliant and displays SOC 2 Type I and Type II.