CINC vs HOAResidents.com

CINC is a community association management platform that combines accounting, operations, communications, and community administration. It supports online dues collection, violation tracking, maintenance requests, and document storage. Residents can use the branded CINC Connect web and mobile experience for feeds, messaging, calendars, announcements, voting, service requests, reservations, payments, and self-service. Management teams have the CINC Manager mobile app. Financial tools include association accounting, receivables, payables, budgeting, reporting, invoice processing, and electronic payments, alongside managed services and 38 direct bank integrations. CINC says the system processes over $11 billion in payments annually and is used by more than 1,000 management companies. Its Cephai+ AI features can automate invoice processing, EFT reconciliation, board packet creation, violation analysis, and task recommendations. The platform also lists an open API and integrations for collections, resale documents, print and mail, accounts payable, and other property management needs. CINC states that it uses 256-bit AES encryption, is SOC 2 Type II compliant and Veracode verified, and provides role permissions. Pricing is on request; the pages direct prospective customers to book a demo.

HOAResidents.com gives volunteer HOA boards a public website, resident portal and operating tools for self-managed communities. Residents request access to a property, and boards approve or reject those requests. Communication features include a shared board inbox, professional HOA email, announcements, BOLO alerts, a message board, events and surveys. Documents can be marked Public, Residents or Board-only; Pro adds AI document questions with cited answers from governing documents. The web platform is free through January 1, 2027 for communities that sign up. The Free plan otherwise provides a public profile and basic landing page, while public documents and resident tools require Core or a qualifying founding signup. Core and Pro are listed at $20 a month per 100 homes, with Pro adding maintenance, reservations, violations, architectural requests, custom forms and expanded AI. Stripe Connect can route reservation payments to the HOA while HOAResidents keeps $0.