Circleback vs Fathom

Circleback is cloud-based software for meeting automation. It can join online meetings as a bot, record locally through desktop or mobile apps, or accept uploaded audio and video. It transcribes in 110 languages, identifies speakers by name, and creates AI notes, summaries, and action items; tasks are automatically captured, assigned, and organized. Users can search the meeting archive, ask Circleback questions, and view or draft emails. Supported meeting services include Zoom, Google Meet, Microsoft Teams, Webex, Discord, and RingCentral. Integrations include Google Calendar, Gmail, Outlook, Slack, Notion, Linear, HubSpot, Salesforce, and others. Desktop and mobile apps also support in-person meetings, and Apple Watch apps are available. The Free plan costs nothing and allows unlimited meetings, with 30-day history, limited automations, and two teams. Pro costs $15 a month, billed $15/user/month; Business costs $25 a month, billed $25/user/month; Enterprise costs $35 a month, billed $35/user/month with volume pricing. Circleback says it encrypts data in transit and at rest and does not use customer data to train models; HIPAA compliance is included with Enterprise.

Fathom captures and transcribes meetings on Zoom, Google Meet, and Microsoft Teams. It can use bot or bot-free capture, then provide transcripts, summaries, and action items. The free plan includes unlimited recordings and transcriptions, instant AI call summaries, clips, playlists, and search. Fathom lists support for 38 transcription languages, speaker labels, and calendar integrations. Paid plans add advanced summaries, AI-generated action items, a conversational meeting assistant, or a custom meeting bot. The Free plan is free forever. Premium costs $16.00 per month with annual pricing. Team is $15.00 per month and Business is $25.00 per month, both with a two-user minimum and annual pricing. The pricing note lists paid plans from $15 per user per month on an annual basis. Enterprise has no listed price and includes organization-wide security controls, SSO and SCIM provisioning, custom data retention programs, and dedicated support options.