Cireson Asset Management App vs Freshservice
Cireson Asset Management App
cireson.com
Freshservice
freshworks.comSide by side
| Figure | Cireson Asset Management App | Freshservice |
|---|---|---|
| Price from | — | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 7 |
| Spec score · IT Asset Management Software | 8.0 (#46) | 9.2 (#4) |
| Free plan | No | No |
| Integrations | The product integrates with Microsoft Service Manager and can use inventory from Configuration Manager and Operations Manager. | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. |
| Purpose | The app provides a lifecycle view of hardware and software assets from purchase to retirement within Microsoft Service Manager. | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. |
| Security controls | Asset Management settings can restrict asset creation to administrators and limit visibility of license keys to members of a specified Active Directory group. | The trust center documents audit logging, multi-factor authentication, role-based access control, encryption at rest and encryption in transit. |
| Trial | Cireson offers a free 30-day test drive of its apps. | The integrations page advertises a 14-day free trial with no credit card required. |
Plans
Cireson Asset Management App
- SMBPrice not published
- SmallPrice not published
- Lower MediumPrice not published
- Upper MediumPrice not published
- LargePrice not published
- EnterprisePrice not published
- Asset ManagementPrice not published
Freshservice
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
In their own words
Cireson Asset Management App
Cireson Asset Management App has no write-up on Specifiction yet; its figures are above.
Freshservice
Freshservice is an IT management service for employee service and IT operations. Its service desk covers incident, change and problem management, service catalogs, knowledge management and SLA policies. IT asset management includes asset lifecycle management, discovery across on-premises, cloud and hybrid environments, and a continuously updated CMDB. Operations features include alert and on-call management, major incident management, service health monitoring and a status page. Freddy AI includes an agent studio, a copilot for drafting responses and summarizing tickets, and insights for identifying trends. Freshworks Marketplace lists more than 1,000 integrations, including Microsoft Teams, Slack, TeamViewer, Jira and Azure AD. Freshservice offers web access, iOS and Android apps, and RESTful API access; API rate limits vary by plan from 100 to 500 calls per minute. Freshworks states that data is encrypted at rest with AES 256-bit encryption and in transit with HTTPS and TLS 1.2. GDPR and SOC 2 are listed across the four plans. Annual billing starts at $19 a month, and a 14-day trial is offered without a credit card.