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Cireson Service Manager vs GLPI

Cireson Service Manager

cireson.com

GLPI

glpi-project.org

Side by side

FigureCireson Service ManagerGLPI
Price from—€19/mo
Free plan——
Free trial—Yes
Open source—Yes
WebYesYes
WindowsYesYes
macOS—Yes
Linux—Yes
iOS—Yes
Android—Yes
API—Yes
Self-hosted—Yes
Plans published613
Spec score · IT Help Desk Software6.6 (#42)9.1 (#5)

Plans

Cireson Service Manager

  • SMBPriced on request
  • SmallPriced on request
  • Lower MediumPriced on request
  • Upper MediumPriced on request
  • LargePriced on request
  • EnterprisePriced on request

Cireson Service Manager pricing →

GLPI

  • Public Cloud€19 a month
  • Private Cloud€21 a month
  • CustomPrice not published
  • GLPI Network Basic€100 a month
  • Self-hosted Basic€100 a month
  • GLPI Network Standard€300 a month
  • Self-hosted Standard€300 a month
  • GLPI Network Advanced€1,000 a month
  • Self-hosted Advanced€1,000 a month
  • GLPI Network Enterprise€4,500 a month

GLPI pricing →

In their own words

Cireson Service Manager

Cireson Service Manager has no write-up on Specifiction yet; its figures are above.

Visit cireson.com

GLPI

GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.

Visit glpi-project.org