Cisco Secure Access vs Symantec IT Management Suite
Cisco Secure Access
umbrella.cisco.com
Symantec IT Management Suite
broadcom.comSide by side
| Figure | Cisco Secure Access | Symantec IT Management Suite |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 2 |
| Spec score · Cloud Access Security Broker Software | 8.8 (#1) | 7.8 (#8) |
| Documentation depth | Cisco Help documents deployment, mass installation, Windows/macOS/Linux clients, iOS and Android clients, integrations, APIs, troubleshooting and reporting. | Broadcom publishes planning, installation and upgrade, administration, platform-support, deployment, inventory, patch, real-time management, software-management and software-portal guides. |
| Integrations | Documented integrations include Chrome Enterprise Browser, Microsoft Intune, Jamf Pro, ServiceNow or Splunk event delivery, Microsoft Edge for Business, Island, ISE, Catalyst SD-WAN, Cisco Identity Intelligence and threat-intelligence feeds. | In ITMS 8.8.1 and later, Data Connector supports direct REST API communication for exchanging data with external platforms. |
| Rating on G2 | 4.3 out of 5 from 70 reviews | 4.0 out of 5 from 14 reviews |
| Rating on Gartner Peer Insights | 4.9 out of 5 from 94 ratings | 4.1 out of 5 from 24 ratings |
| Rating on GetApp | 4.0 out of 5 from 2 reviews | 4.5 out of 5 from 2 reviews |
| Rating on TrustRadius | 8.9 out of 10 from 67 reviews | 2.4 out of 10 from 48 reviews |
| Support | Subscriptions include SWSS Enhanced support with 24x7 cloud-security support, software updates, onboarding and adoption assistance; Premium adds prioritized handling and an assigned expert. | Broadcom provides technical support, product documentation, community forums, training, and partner services for the suite. |
| System requirements | Cisco Secure Client supports vendor-maintained generally available operating-system releases unless release notes state otherwise; Secure Access client packages require version 5.1.17 or newer on Windows, macOS and Linux. | A documented management server baseline requires .NET Framework 4.5.1+, Internet Explorer 10/11, supported SQL Server releases and Windows Server 2008 R2 or 2012 R2. |
| What it does | Cisco Secure Access is a cloud-delivered Security Service Edge service that securely connects users, devices, applications and AI agents. | IT Management Suite centrally manages, patches, deploys and remediates desktops, laptops and servers across their lifecycle. |
Plans
Cisco Secure Access
- DNS Defense free trialFree
- Cisco Secure Access subscriptionPriced on request
- Secure Access AdvantagePriced on request
- Secure Access EssentialsPriced on request
Symantec IT Management Suite
- Symantec IT Management SuitePriced on request
- Symantec IT Management SuitePriced on request
In their own words
Cisco Secure Access
Cisco Secure Access is a cloud-delivered Security Service Edge solution that protects access to internet, SaaS, and private applications. It combines zero trust network access, Secure Web Gateway, CASB, Firewall as a Service, DNS security, Data Loss Prevention, Remote Browser Isolation, and digital experience monitoring. CASB provides visibility and control over SaaS use, including detection of unsanctioned applications. ZTNA grants application-specific access using identity, device posture, and contextual policy, with access denied by default. Controls for generative AI applications and agents are intended to help identify shadow AI and reduce sensitive data exposure. Administration uses a cloud-managed console for centralized policy creation and aggregated reporting. Listed integrations include Microsoft Intune, Jamf Pro, ServiceNow, Splunk, Cisco ISE, browsers, and Cisco services; identity-provider examples include Active Directory, Azure AD, and Okta. Subscriptions are licensed per covered user, with price depending on user count and term; no price is listed. A 14-day trial is available. Subscriptions include 24x7 technical support, software updates, and onboarding assistance. Cisco describes the service for organizations securing users, devices, applications, and AI agents across office, home, and remote settings.
Symantec IT Management Suite
Symantec IT Management Suite manages application and operating-system configurations across desktops, laptops, and servers. It combines Asset Management Suite, Client Management Suite, and Server Management Suite, which can be licensed together or separately. Management features include automated patching, on-demand assessments, Patch Now actions, and CVE-based reporting. Deployment supports operating-system rollout, bare-metal provisioning, hardware-independent imaging, and software distribution. CMDB-backed discovery tracks hardware, software, virtual assets, contracts, warranties, and license usage. Cloud-Enabled Management collects inventory and delivers patches or software updates to Windows and Mac devices outside the corporate network without VPN. Users can request approved software through a self-service portal. The suite supports Microsoft, Red Hat, CentOS, and SUSE updates, plus Windows and Mac workstations. ITMS 8.8.1 and later provide REST API data exchange. Microsoft SQL Server is required for ITMS 8.7.x and 8.8.x; other listed database platforms are unsupported. Pricing is on request.