Cision vs Critical Mention
Cision
cision.comCritical Mention
criticalmention.comSide by side
| Figure | Cision | Critical Mention |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Media Monitoring Software | 8.1 (#1) | 7.9 (#3) |
| Spec score · PR Software | 8.1 (#3) | 7.8 (#6) |
| Spec score · Public Relations (PR) Software | 8.1 (#3) | 7.8 (#5) |
| Spec score · Social Media Listening Software | 8.2 (#17) | 7.5 (#51) |
| Spec score · Social Listening Tools | 8.1 (#7) | 7.8 (#11) |
| Alert channels | mobile,email,Slack,Microsoft Teams | email,RSS |
| API | The CisionOne REST API provides mention lists, aggregated Mention Stream data, and account Mention Stream lists, with JSON and CSV output. | API partners can access TV, radio, and podcast content, metadata, and historical archives, with JSON responses and an embeddable clip-editing tool. |
| Company history | Cision says its origins date to 1876. | Critical Mention launched in 2002 and was acquired by Onclusive in 2022. |
| Founded | 1876 | 2002 |
| Integrations | CisionOne can send live mention notifications through Slack or Microsoft Teams and offers API and Google Analytics integrations. | Online news reports can be automatically scheduled or delivered through an RSS feed to tools such as Slack. |
| News monitoring | Yes | Yes |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),YouTube,Reddit,Bluesky | Facebook,YouTube,Instagram,Twitter/X; Onclusive Social also mentions TikTok,LinkedIn,and Threads |
| Support | CisionOne users can use in-product chat for guidance or specialist support, and Cision provides interactive webinars, group training, and downloadable guides. | Critical Mention says technical and account support is available 24/7/365. |
| Web monitoring | Yes | Yes |
Plans
Cision
- CisionOne SuitePriced on request
- Journalist OutreachPriced on request
- Media MonitoringPriced on request
- Media Monitoring + SocialPriced on request
In their own words
Critical Mention
Critical Mention is an earned media monitoring suite for broadcast, online news, social media and podcasts. It monitors more than 2,500 television and radio stations worldwide, with downloadable clips and unlimited cloud storage. Broadcast reports can use custom templates and branding, and include share of voice, sentiment and publicity value metrics. Online news tracking covers millions of sources and more than 90 languages, with instant alerts and audience, publicity and geographic metrics. Reports can be scheduled or sent through RSS to tools such as Slack. Social monitoring covers Facebook, YouTube, Instagram and Twitter/X, and supports keyword searches beyond handles and hashtags. Podcast monitoring offers real-time alerts, searchable speech-to-text transcripts, editable clips and sentiment analysis. Its media contact database provides millions of records, with filtering, exports and requested human-vetted contact updates that the company says are made within 24 hours. API partners can access TV, radio and podcast content, metadata and historical archives. Search results remain available for up to 26 months. Pricing is on request; technical and account support is listed as available 24/7/365.