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Critical Mention

criticalmention.com

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Spec score 7.9 #3 of 51 in Media Monitoring Software

What it is

Critical Mention is an earned media monitoring suite for broadcast, online news, social media and podcasts. It monitors more than 2,500 television and radio stations worldwide, with downloadable clips and unlimited cloud storage. Broadcast reports can use custom templates and branding, and include share of voice, sentiment and publicity value metrics. Online news tracking covers millions of sources and more than 90 languages, with instant alerts and audience, publicity and geographic metrics. Reports can be scheduled or sent through RSS to tools such as Slack. Social monitoring covers Facebook, YouTube, Instagram and Twitter/X, and supports keyword searches beyond handles and hashtags. Podcast monitoring offers real-time alerts, searchable speech-to-text transcripts, editable clips and sentiment analysis. Its media contact database provides millions of records, with filtering, exports and requested human-vetted contact updates that the company says are made within 24 hours. API partners can access TV, radio and podcast content, metadata and historical archives. Search results remain available for up to 26 months. Pricing is on request; technical and account support is listed as available 24/7/365.

Spec sheet

Product
Critical Mention is an earned media monitoring suite for tracking broadcast, online news, social media, and podcast coverage.Read 11 Oct 2026 · criticalmention.com
API
API partners can access TV, radio, and podcast content, metadata, and historical archives, with JSON responses and an embeddable clip-editing tool.Read 11 Oct 2026 · criticalmention.com
Integrations
Online news reports can be automatically scheduled or delivered through an RSS feed to tools such as Slack.Read 11 Oct 2026 · criticalmention.com
Support
Critical Mention says technical and account support is available 24/7/365.Read 11 Oct 2026 · criticalmention.com
Founded
2002Read 28 Sep 2026 · criticalmention.com
Alert channels
email,RSSRead 19 Sep 2026 · criticalmention.com
Broadcast coverage
The service monitors more than 2,500 television and radio stations worldwide, with downloadable clips and unlimited cloud storage.Read 11 Oct 2026 · criticalmention.com
Broadcast reports
Broadcast reports can use custom templates and branding and include share of voice, sentiment, and publicity value metrics.Read 11 Oct 2026 · criticalmention.com
Company history
Critical Mention launched in 2002 and was acquired by Onclusive in 2022.Read 11 Oct 2026 · criticalmention.com
Content availability
Search results remain available through the platform for up to 26 months after publication.Read 11 Oct 2026 · criticalmention.com
Media contact database
The media contact database provides millions of records and lets users filter, export, and request human-vetted contact updates that the company says are made within 24 hours.Read 11 Oct 2026 · criticalmention.com
News monitoring
YesRead 19 Sep 2026 · criticalmention.com
Online news
Online news tracking covers millions of sources and more than 90 languages, with instant alerts and metrics including audience values, publicity values, and geographic breakdowns.Read 11 Oct 2026 · criticalmention.com
Podcast monitoring
Podcast monitoring offers real-time alerts, searchable speech-to-text transcripts, editable clips, and sentiment analysis.Read 11 Oct 2026 · criticalmention.com
Podcast request limit
Users can request a specific podcast be added through the platform; the page does not state a limit on requests.Read 11 Oct 2026 · criticalmention.com
Security and privacy
The privacy policy lists secure servers, encryption, and access controls as measures used to protect personal information.Read 11 Oct 2026 · criticalmention.com
Sentiment analysis
YesRead 19 Sep 2026 · criticalmention.com
Social listening
Social monitoring tracks coverage on Facebook, YouTube, Instagram, and Twitter and can search keywords beyond handles and hashtags.Read 11 Oct 2026 · criticalmention.com
Social network coverage
Facebook,YouTube,Instagram,Twitter/X; Onclusive Social also mentions TikTok,LinkedIn,and ThreadsRead 19 Sep 2026 · criticalmention.com
Target users
The company describes its history as serving PR and communications workflows and says its packages can be tailored for agencies, growing firms, individual brands, nonprofits, and API partners.Read 11 Oct 2026 · criticalmention.com
Web monitoring
YesRead 19 Sep 2026 · criticalmention.com

Plans and prices

Custom package Priced on request Packages tailored to organization type and earned media needs · API access available for partners · Special nonprofit rates Read 11 Oct 2026 · criticalmention.com

Every Critical Mention plan and price →

Strong points and limits

Strong points

  • Monitors more than 2,500 television and radio stations.
  • Online news covers more than 90 languages.
  • Podcast tools include searchable transcripts and editable clips.
  • Technical and account support is available 24/7/365.

Limits

  • Pricing is available on request.
  • Search results remain available for up to 26 months.
  • Listed social networks are Facebook, YouTube, Instagram and Twitter/X.

Who it suits

It suits PR and communications teams monitoring broadcast, news, social and podcast coverage. The company says packages can be tailored for agencies, growing firms, brands, nonprofits and API partners.

Verdict

Critical Mention covers several earned-media formats and offers reporting, alerts and API access. Buyers should check that its stated network coverage and 26-month search availability meet their needs.

Where Specifiction places it

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