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Isentia

isentia.com

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Spec score 7.6 #6 of 51 in Media Monitoring Software

What it is

Isentia is a media intelligence platform that monitors and analyzes print, broadcast, online and social media coverage. It tracks brand mentions across more than 6,000,000 data sources, according to the company, and covers Facebook, Twitter, YouTube, Instagram, Tumblr and Reddit. Users can organize topics, sort and filter coverage, and receive real-time push notifications. Sentiment analysis helps assess coverage, while configurable dashboards let teams select charts and metrics for campaign, crisis, tracking or monthly reports. Dashboards can be turned into interactive branded reports shared by weblink or PDF. Connect provides a media database with more than 50,000 Asia-Pacific contacts and tools for distributing releases to selected journalists. The mobile app offers customizable content feeds, notification options, item sharing and an embedded radio and TV player. Lumina is described as an AI suite for PR and communications; Lumina AI View tracks sources cited by models such as Gemini, ChatGPT and Claude when discussing an organization. Isentia is available on web, iOS and Android. Pricing is paid and available on request.

Spec sheet

Intended users
The company describes its platform as a tool for communications professionals navigating the media landscape.Read 11 Oct 2026 · isentia.com
Integrations
The Isentia app supports sharing media items using a phone’s native sharing functionality.Read 11 Oct 2026 · isentia.com
Security
Isentia announced that its platform was included in Pulsar Group’s ISO/IEC 27001:2022 certification.Read 11 Oct 2026 · isentia.com
Support
Isentia says customers receive a local, dedicated account management team, and its support page lists [email protected] and a free online help site.Read 11 Oct 2026 · isentia.com
Headquarters
Sydney, New South Wales, AustraliaRead 28 Sep 2026 · isentia.com
Founded
1982Read 28 Sep 2026 · isentia.com
AI
Isentia describes Lumina as an AI suite built for PR and communications users.Read 11 Oct 2026 · isentia.com
AI tools
Lumina AI View tracks sources cited by models including Gemini, ChatGPT, and Claude when they discuss an organization.Read 11 Oct 2026 · isentia.com
Alert channels
push notificationsRead 22 Sep 2026 · isentia.com
Analytics
Users can configure dashboards, select charts and metrics, and create multiple dashboards for campaign reports, crisis monitoring, campaign tracking or monthly reporting.Read 11 Oct 2026 · isentia.com
Content source
Isentia says its print monitoring includes access to a library of content from LexisNexis.Read 11 Oct 2026 · isentia.com
Coverage scale
The company says more than 6,000,000 data sources feed its platform.Read 11 Oct 2026 · isentia.com
Coverage sources
The company says its platform tracks brand mentions from more than 6,000,000 data sources.Read 11 Oct 2026 · isentia.com
Customer scale
Isentia says it is trusted by over 6,000 customers.Read 11 Oct 2026 · isentia.com
Media intelligence
Isentia monitors and analyzes print, broadcast, online, and social media coverage.Read 11 Oct 2026 · isentia.com
Media monitoring
Isentia monitors online, print, broadcast and social media coverage in one place.Read 11 Oct 2026 · isentia.com
Media outreach
Connect provides a media database with more than 50,000 Asia-Pacific contacts and tools to distribute media releases to selected journalists.Read 11 Oct 2026 · isentia.com
Mobile app
The Isentia mobile app offers customisable content feeds, notification options, item sharing and an embedded player for radio and TV media items.Read 11 Oct 2026 · isentia.com
Monitoring tools
Users can organize monitored topics, sort and filter coverage, and receive real-time alerts.Read 11 Oct 2026 · isentia.com
News monitoring
YesRead 22 Sep 2026 · isentia.com
Pricing
The product pages invite prospective customers to request a demo; they do not state a price.Read 11 Oct 2026 · isentia.com
Reporting
Users can turn analytics dashboards into interactive, branded reports and share them as a weblink or PDF.Read 11 Oct 2026 · isentia.com
Sentiment analysis
YesRead 22 Sep 2026 · isentia.com
Services
Isentia offers tailored media research and measurement projects alongside its platform tools.Read 11 Oct 2026 · isentia.com
Social network coverage
Facebook,Twitter,YouTube,Instagram,Tumblr,RedditRead 22 Sep 2026 · isentia.com
Web monitoring
YesRead 22 Sep 2026 · isentia.com

Strong points and limits

Strong points

  • Monitors print, broadcast, online and social media.
  • Tracks mentions from more than 6,000,000 data sources.
  • Interactive branded reports can be shared by link or PDF.
  • Mobile apps include custom feeds and push notifications.
  • Connect lists more than 50,000 Asia-Pacific media contacts.

Limits

  • Pricing is available on request.
  • Connect's contact database is focused on Asia-Pacific.
  • Product access is listed for web, iOS and Android.

Who it suits

Isentia is suited to communications, marketing, government, agency, executive, risk, legal, research and human resources teams that need to monitor coverage and report on it. Its media outreach and tailored research services may also suit teams working with journalists or seeking measurement projects.

Verdict

Isentia combines broad media monitoring with configurable analysis, reporting and media outreach tools. Prospective customers need to request pricing to assess its cost.

Where Specifiction places it

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