Cision vs Isentia
Cision
cision.comIsentia
isentia.comSide by side
| Figure | Cision | Isentia |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 0 |
| Spec score · Media Monitoring Software | 8.1 (#1) | 7.6 (#6) |
| Spec score · PR Software | 8.1 (#3) | 7.7 (#7) |
| Spec score · Social Media Listening Software | 8.2 (#17) | 7.8 (#30) |
| Alert channels | mobile,email,Slack,Microsoft Teams | push notifications |
| Coverage sources | Cision says its monitoring includes hundreds of thousands of news sources, 3,000+ TV and radio stations, 60,000+ podcasts, and over 10,000 premium paywalled titles. | The company says its platform tracks brand mentions from more than 6,000,000 data sources. |
| Founded | 1876 | 1982 |
| Headquarters | Chicago, Illinois, United States | Sydney, New South Wales, Australia |
| Integrations | CisionOne can send live mention notifications through Slack or Microsoft Teams and offers API and Google Analytics integrations. | The Isentia app supports sharing media items using a phone’s native sharing functionality. |
| Media monitoring | The platform monitors print, online, TV, radio, social, podcasts, and magazines in real time. | Isentia monitors online, print, broadcast and social media coverage in one place. |
| Mobile app | Cision says the CisionOne mobile app supports iOS and Android. | The Isentia mobile app offers customisable content feeds, notification options, item sharing and an embedded player for radio and TV media items. |
| News monitoring | Yes | Yes |
| Pricing | Cision says it recommends a package and provides pricing during a short consultation. | The product pages invite prospective customers to request a demo; they do not state a price. |
| Reporting | CisionOne supports branded reports and dashboards and exports including PDF, HTML, CSV, and Excel formats. | Users can turn analytics dashboards into interactive, branded reports and share them as a weblink or PDF. |
| Security | Cision says its data centers have completed a SOC 2 Type II audit and that it follows the NIST Cybersecurity Framework. | Isentia announced that its platform was included in Pulsar Group’s ISO/IEC 27001:2022 certification. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),YouTube,Reddit,Bluesky | Facebook,Twitter,YouTube,Instagram,Tumblr,Reddit |
| Support | CisionOne users can use in-product chat for guidance or specialist support, and Cision provides interactive webinars, group training, and downloadable guides. | Isentia says customers receive a local, dedicated account management team, and its support page lists [email protected] and a free online help site. |
Plans
Cision
- CisionOne SuitePriced on request
- Journalist OutreachPriced on request
- Media MonitoringPriced on request
- Media Monitoring + SocialPriced on request
In their own words
Isentia
Isentia is a media intelligence platform that monitors and analyzes print, broadcast, online and social media coverage. It tracks brand mentions across more than 6,000,000 data sources, according to the company, and covers Facebook, Twitter, YouTube, Instagram, Tumblr and Reddit. Users can organize topics, sort and filter coverage, and receive real-time push notifications. Sentiment analysis helps assess coverage, while configurable dashboards let teams select charts and metrics for campaign, crisis, tracking or monthly reports. Dashboards can be turned into interactive branded reports shared by weblink or PDF. Connect provides a media database with more than 50,000 Asia-Pacific contacts and tools for distributing releases to selected journalists. The mobile app offers customizable content feeds, notification options, item sharing and an embedded radio and TV player. Lumina is described as an AI suite for PR and communications; Lumina AI View tracks sources cited by models such as Gemini, ChatGPT and Claude when discussing an organization. Isentia is available on web, iOS and Android. Pricing is paid and available on request.