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Onclusive Social

onclusive.com

Web
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Spec score 7.6 #8 of 51 in Media Monitoring Software

What it is

Onclusive Social is a web-based listening platform for marketing, PR and communications teams tracking brand conversations. It monitors Facebook, Instagram, TikTok, Threads and LinkedIn, and lists 24 months of historical data, unlimited searches and no setup. AI Sense analyzes sentiment and produces real-time insights; its In Brief feature summarizes social content. Sentinel can alert users to increases in negative sentiment, keywords, topics or hashtags. The platform also tracks competitor activity, industry trends and influencers, and can identify influencers and detractors by geography, reach, engagement and brand affinity. Onclusive Social sits within the Onclusive Unified Platform alongside Onclusive Monitor, Contact and Analytics. Pricing is available on request. Basic support is included, while service terms describe availability around the clock subject to exceptions. Archive length depends on subscription: basic subscriptions specify up to one year and pro subscriptions up to five years. Historical search may be an optional service with additional fees.

Spec sheet

What it does
Onclusive Social is a social listening platform for marketing, PR and communications teams that monitors conversations across major social networks.Read 11 Oct 2026 · onclusive.com
Purpose
Onclusive Social monitors, analyzes and reports on brand conversations across major social networks for marketing, PR and communications teams.Read 11 Oct 2026 · onclusive.com
Intended users
The product is presented for marketing, PR and communications teams.Read 11 Oct 2026 · onclusive.com
Integrations
Onclusive Social is listed as part of the Onclusive Unified Platform, alongside Onclusive Monitor, Contact and Analytics.Read 11 Oct 2026 · onclusive.com
Compliance
Onclusive’s Trust Center lists GDPR, SOC 2 Type 2, ISO/IEC 27001 and other compliance items.Read 11 Oct 2026 · trust.onclusive.com
Founded
2022Read 28 Sep 2026 · onclusive.com
AI analysis
AI Sense analyzes sentiment and delivers actionable insights in real time.Read 11 Oct 2026 · onclusive.com
AI summaries
The In Brief feature, powered by AI Sense, summarizes social content within the platform.Read 11 Oct 2026 · onclusive.com
Company history
Onclusive says it formed from Kantar Reputation Intelligence, PRgloo, Digimind and Critical Mention, with Digimind now Onclusive Social.Read 11 Oct 2026 · onclusive.com
Compatibility requirement
The service requires a supported computing device, operating system, web browser and internet connection.Read 11 Oct 2026 · onclusive.com
Competitor and influencer tracking
The product can track competitor activity, industry trends and influencers, and identify influencers and detractors by geography, reach, engagement and brand affinity.Read 11 Oct 2026 · onclusive.com
Crisis detection
Sentinel can alert users to spikes in negative sentiment, keywords, topics or hashtags.Read 11 Oct 2026 · onclusive.com
Crisis monitoring
Sentinel, powered by AI Sense, sends alerts about spikes in negative sentiment, keywords, topics or hashtags.Read 11 Oct 2026 · onclusive.com
Customer support
Onclusive describes dedicated customer success managers, global support teams and consulting advice as part of its customer support.Read 11 Oct 2026 · onclusive.com
Historical data
The product page says it provides 24 months of historical data, unlimited searches and no setup.Read 11 Oct 2026 · onclusive.com
Influencer insights
The platform can identify influencers and detractors by geography, reach, engagement and brand affinity.Read 11 Oct 2026 · onclusive.com
Network coverage
The product names Facebook, Instagram, TikTok, Threads and LinkedIn among its data sources.Read 11 Oct 2026 · onclusive.com
Notable limits
The service terms specify archives of up to one year for basic subscriptions and five years for pro subscriptions; historical search may also be an optional service subject to additional fees.Read 11 Oct 2026 · onclusive.com
Security and compliance
Onclusive’s Trust Center lists GDPR, SOC 2 Type 2 and Cyber Essentials Plus, and says its ISO 27001 certification initiative is scheduled for completion in 2026.Read 11 Oct 2026 · trust.onclusive.com
Security detail
The Trust Center says its ISO 27001 certification initiative began in 2025 and was scheduled for completion in 2026.Read 11 Oct 2026 · trust.onclusive.com
Sentiment analysis
YesRead 19 Sep 2026 · onclusive.com
Sentiment and insights
AI Sense analyzes sentiment and delivers actionable insights in real time.Read 11 Oct 2026 · onclusive.com
Social coverage
The product page lists Facebook, Instagram, TikTok, Threads and LinkedIn among its sources.Read 11 Oct 2026 · onclusive.com
Social network coverage
Facebook,Instagram,TikTok,Threads,LinkedInRead 19 Sep 2026 · onclusive.com
Social platform access
The service terms say Onclusive Social may access, collect, process or store content from connected third-party social accounts and websites.Read 11 Oct 2026 · onclusive.com
Support and availability
The service terms provide basic support at no additional charge and say the purchased product is available 24 hours a day, seven days a week, subject to listed exceptions.Read 11 Oct 2026 · onclusive.com
Third-party interoperability
Some features may interoperate with non-Onclusive applications, which customers may need to obtain from their providers; Onclusive says it does not warrant or support those applications except as specified in an Order Form.Read 11 Oct 2026 · onclusive.com

Plans and prices

Onclusive Social Priced on request Custom pricing; request a demo Read 11 Oct 2026 · onclusive.com

Every Onclusive Social plan and price →

Strong points and limits

Strong points

  • Covers five named social networks
  • Lists 24 months of historical data
  • Unlimited searches and no setup
  • Sentinel alerts on specified sentiment and topic spikes

Limits

  • Pricing is available on request
  • Archive length varies by subscription
  • Historical search may cost extra

Who it suits

It suits marketing, PR and communications teams that monitor social conversation, sentiment, competitors or influencers. Teams should consider the subscription-dependent archive limits and possible extra fees for historical search.

Verdict

Onclusive Social combines social monitoring, sentiment analysis, alerts and influencer insights in a web platform. Its archive terms vary by subscription, and historical search may require an additional fee.

Where Specifiction places it

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