| Price from | — | $125/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Social Media Listening Software | 8.2 (#17) | 7.7 (#38) |
| Spec score · Brand Intelligence Software | 8.0 (#6) | 7.6 (#10) |
| Founded | 1876 | 2016 |
| Headquarters | Chicago, Illinois, United States | Riyadh, Saudi Arabia |
| Integrations | CisionOne can send live mention notifications through Slack or Microsoft Teams and offers API and Google Analytics integrations. | OmniServe says it connects to 30+ platforms across social media, messaging, reviews, and other channels. |
| Security | Cision says its data centers have completed a SOC 2 Type II audit and that it follows the NIST Cybersecurity Framework. | The OmniServe pricing page says all plans include encrypted data transmission and storage; Enterprise includes a Security & Compliance Pack listing SOC 2, ISO certifications, PDPL, and SDAIA compliance. |
| Support | CisionOne users can use in-product chat for guidance or specialist support, and Cision provides interactive webinars, group training, and downloadable guides. | Growth includes knowledge base, community, digital onboarding, chat support, and virtual onboarding; Enterprise includes a dedicated customer success manager and email/phone support. |
