| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Media Monitoring Software | 8.1 (#1) | 7.7 (#5) |
| Spec score · PR Software | 8.1 (#3) | 7.7 (#8) |
| Spec score · Public Relations (PR) Software | 8.1 (#3) | 7.8 (#6) |
| Spec score · Social Media Listening Software | 8.2 (#17) | 8.0 (#22) |
| Spec score · Brand Intelligence Software | 8.0 (#6) | 7.6 (#11) |
| Spec score · Blogger Outreach Software | 8.2 (#4) | 7.5 (#10) |
| Spec score · Social Listening Tools | 8.1 (#7) | 7.6 (#12) |
| Alert channels | mobile,email,Slack,Microsoft Teams | email,Slack |
| API | The CisionOne REST API provides mention lists, aggregated Mention Stream data, and account Mention Stream lists, with JSON and CSV output. | The Muck Rack API programmatically provides article, broadcast, and media intelligence data and is available for Premier customers. |
| Audience | Cision describes CisionOne as purpose-built for PR and communications teams. | Muck Rack says its PR platform serves teams from enterprise brands and global agencies to emerging businesses, boutique agencies, single practitioners, and freelancers; journalists have free tools. |
| Founded | 1876 | 2009 |
| Integrations | CisionOne can send live mention notifications through Slack or Microsoft Teams and offers API and Google Analytics integrations. | The maker's integrations help collection lists email integration and Slack integration; pricing also lists alerts via email and Slack and Google Analytics integration. |
| News monitoring | Yes | Yes |
| Purpose | CisionOne is an all-in-one media intelligence platform for PR and communications teams. | Muck Rack describes itself as an AI communications platform that helps organizations see what is happening, understand why it matters, and act with confidence. |
| Reporting | CisionOne supports branded reports and dashboards and exports including PDF, HTML, CSV, and Excel formats. | Reporting tools generate shareable reports and dashboards with measures including reach, sentiment, and share of voice. |
| Security | Cision says its data centers have completed a SOC 2 Type II audit and that it follows the NIST Cybersecurity Framework. | Muck Rack states that it is SOC 2 certified and describes access controls, encryption, monitoring, incident response, continuous testing, independent audits, and third-party assessments. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),YouTube,Reddit,Bluesky | X,Facebook,Instagram,YouTube,TikTok,LinkedIn |
| Support | CisionOne users can use in-product chat for guidance or specialist support, and Cision provides interactive webinars, group training, and downloadable guides. | The pricing page lists self-led onboarding and pooled customer success for Starter, with instructor-led onboarding and named customer success for Standard and Premier. |
| Web monitoring | Yes | Yes |
