CitaFlow vs Mintbook
CitaFlow
citaflow.comMintbook
mintbook.co.ukSide by side
| Figure | CitaFlow | Mintbook |
|---|---|---|
| Price from | €19/mo | £149/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Barbershop Scheduling Software | 8.2 (#12) | 7.5 (#23) |
| Integrations | CitaFlow lists two-way Google Calendar sync, iCal calendar subscriptions for Apple Calendar and Outlook, Zapier, webhooks, Make, n8n, and a public API. | The privacy notice names Stripe for payments, Resend for booking emails, and website/database hosting providers as service providers. |
| Purpose | CitaFlow is an appointment management platform with online booking, AI voice and chat assistants, and automated appointment handling for businesses. | Mintbook provides branded booking websites and owner dashboards for salons, aesthetics clinics and barbers. |
| Support | CitaFlow says it replies to contact messages within 24 business hours and offers guided setup; Enterprise lists priority support with an SLA. | Mintbook says it replies to enquiries within one working day, and Growth includes priority support. |
Plans
CitaFlow
- AI Chat (optional module)€19 a month
- Team Pack€19 a month
- AI Voice (optional module)€29 a month
- Starter Plan€29 a month
- CitaFlow EnterprisePriced on request
In their own words
CitaFlow
CitaFlow is an appointment management platform for businesses accepting bookings through websites, phone calls, messaging apps, and chat widgets. Customers can book through a website, phone, WhatsApp, Instagram, Messenger, Telegram, or web chat. Its AI phone assistant answers questions, books appointments, and supports voicemail, forwarding, or configurable IVR. The chatbot handles booking, cancellation, and rescheduling across messaging channels. Bookings and calls create customer profiles and history, with reminders by SMS, WhatsApp, and email. Integrations include two-way Google Calendar sync, iCal subscriptions for Apple Calendar and Outlook, Zapier, webhooks, Make, n8n, and a public API. Generated booking sites can include Shopify stores and e-commerce features at no charge. Security listings include TLS 1.2+, AES-256 encryption, EU hosting, 30-day backup retention, and 24/7 monitoring. Starter costs €29 a month, excluding VAT, with a seven-day no-card trial.